NAMEESHA IOANE
Bossley Park
Summary
Dedicated professional with proven reliability, excelling in customer service and POS system proficiency. At McDonald's Restaurant, I enhanced customer satisfaction and team collaboration, significantly contributing to a positive work environment. Skilled in multitasking and active listening, I consistently meet business needs with efficiency and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Cleaner and Cashier
EVT
11.2022 - Current
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Crew Member
McDonald's Restaurant
02.2022 - 03.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
James Busby High School
Sydney, NSW09-2024
Skills
- Reliability and punctuality
- Retail Sales Experience
- Team collaboration
- Written and verbal communication
- POS systems
- Customer service
- Understanding of policies and procedures
- Active listening
Timeline
Cleaner and Cashier
EVT
11.2022 - Current
Crew Member
McDonald's Restaurant
02.2022 - 03.2023
High School Diploma -
James Busby High School
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