I am highly motivated and keen to contribute to the company's success to the best of my ability while strengthening my professional experiences. I can work under pressure in a fast-moving, customer-focused environment, where I must be courteous and focused on providing a consistently high standard of customer service.
Overview
6
6
years of professional experience
Work History
Supervisor, Grill and Front Liner
Mad Mex Fresh Mexican Grill PTY LTD
02.2023 - Current
Evaluated employee performance and coached and trained to improve weak areas.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Shift running & staff supervision.
Managing the opening & closing of the restaurant
Complying with marketing initiatives (i.e., sampling and fishing)
Ensuring compliance with WHS, Food Safety and Liquor Licensing law
Ensuring compliance with Mad Mex Policies & Procedures
Updating knowledge by completing training modules & reading notices via the online platform & in the restaurant
Preparing, cooking, and serving food and beverages
Roster forecasting and management
General cleaning & dishwashing
Ordering, receiving and rotating stocking as well as performing stock taking duties
Cash Management and banking
All rounder
Administrative Assistant
Bhutan Extreme trips
02.2021 - 11.2022
Answer and direct phone calls
Organize and schedule appointments
Plan meetings and take detailed minutes
Write and distribute email, correspondence memos, letters, faxes, and forms
Assist in the preparation of regularly scheduled reports
Develop and maintain a filing system
Cashier
Eight-Eleven
07.2018 - 12.2021
Greet customers upon their entry into the store and helped them with any questions and concerns
Operate a checkout lane and associate retail equipment, including scale, barcode scanner, belt, and cash register
Perform all checkout procedures quickly and accurately each time while also promoting the store credit cards to the customers
Assist sales floor staff with stocking shelves, keeping front lanes tidy and assisting guests when needed
Education
Masters of Professional Accounting (Advanced)
Murdoch University
Perth, WA
12.2024
Bachelor of Commerce in Accounting - Accounting
Gedu College of Business Studies
Bhutan
06.2022
Commerce
Ugyen Academy
Bhutan
12.2017
Skills
Honest, Hardworking, Punctual and Reliable
Dependable with Positive attitude
Open-minded and Friendly nature
Leadership
Time management
Excellent team player
Keen eye for details
Can follow instructions precisely
Excellent Customer Care and Service delivery
Astute in handling multi-assignments
Advanced in MS-Office (Word, Excel, Access, PowerPoint)
Advanced in Tally EXP version 90 and Tally prime
Inventory Management
Account Invoicing
Daily Reporting
Till Counting
Cash Register Operations
Cash Drawer Balancing
POS Systems
Affiliations
2023-2025, Murdoch University, Student member, Master of Professional Accounting (Advanced)
Availability
Regular, part-time, or casual, Monday to Thursday, Saturday and Sunday from 7am till 3:00pm (including public holiday), Yes
Personal Information
Gender: Female
Nationality: Bhutanese
References
Mr. Sangay Tshering, 0431550057, tshering700@gmail.com
Mrs. Yeshi Yangki, Director of Bhutan extreme trips, +975 77162424, yasy123yy@gmail.com
Mr. Kinley Gyeltshen, Eight-Eleven Supervisor, +97517124242, kinleygyeltshen15@gmail.com
Director of Operations, Franchise Business Coordinator, Chef at Mexican Restaurants, Inc, Uberrito Fresh Mex, Stop BreweryDirector of Operations, Franchise Business Coordinator, Chef at Mexican Restaurants, Inc, Uberrito Fresh Mex, Stop Brewery