Namgay Wangdi
Cloverdale,Australia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Nursing Assistant position. Ready to help team achieve company goals.
- Compassionate and understanding
- Hardworking and self-motivated care worker
- Positive attitude and good time management skills
- Skilled in personal Care
- Kind and caring Nature- enjoy making people happy
- Builds strong relationships with others.
Overview
12
12
years of professional experience
Work History
Health Communication and Management Agent
Health Help Centre
06.2019 - 09.2022
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Obtained client information by answering telephone calls.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
VOLUNTEER
Bhutan Red Cross Organization
06.2019 - 03.2021
- Assisted with special events and programs (World Blood Donor Day......)
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Nursing Assistant
Gyaltsun Jutsen Pema Wangchuk Mother and child Hospital
01.2016 - 04.2019
- To provide specific clinical tasks (IV cannula and urinary catheter insertion and removal, Obtaining urine and blood samples) under supervision of doctors
- To provide Antenatal registration, schedule the next visits
- Provide health education to pregnant mothers on various topics (Danger signs during pregnancy, folic acid and calcium supplementation, planning for delivery at health facility)
- Immunization of infants and children below 5 years and Vitamin A and D worming supplement.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Health Assistant
Lunana Basic Health Unit
07.2010 - 12.2015
- Wash and dress Patients
- Monitor patients' conditions by taking temperatures pulse, respirations and weight
- Comprehensive nursing care on 8 bedded unit including emergency patient management and general health education
- Immunization of infants and children, family planning to men and women and pap smear
- Elderly care at home and follow up.
Education
Bachelors of Community Service -
Acknowledge Education - ONGOING
Western Australia02.2023
No Degree - Certificate III in Individual Support
New Direction Training
Western Australia11.2022
Diploma in Community Health - Diploma in Community Health
Khesar Gyelpo University of Medical Science
Bhutan06.2010
Skills
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Problem-Solving
- Relationship Building
- Clear Communication
- Documenting information
- Ensuring customer satisfaction
- Conflict Resolution
Driver License
WA Drivers License C Type
Gender
Male
Loves to play archery
Bhutan's national sport is archery. In my leisure time, my club mates and I engage in competitive archery mates, celebrating victories with singing and dancing to our national songs.
This provides opportunity for socializing with my small Bhutanese community, as well as offering mental relaxation and personal time amidst our busy schedule.
Timeline
VOLUNTEER
Bhutan Red Cross Organization
06.2019 - 03.2021
Health Communication and Management Agent
Health Help Centre
06.2019 - 09.2022
Nursing Assistant
Gyaltsun Jutsen Pema Wangchuk Mother and child Hospital
01.2016 - 04.2019
Health Assistant
Lunana Basic Health Unit
07.2010 - 12.2015
Bachelors of Community Service -
Acknowledge Education - ONGOING
No Degree - Certificate III in Individual Support
New Direction Training
Diploma in Community Health - Diploma in Community Health
Khesar Gyelpo University of Medical Science
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