Namita Basnet
Queanbeyan,NSW
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to brings 7 years of relevant work experience to the team.
Overview
7
7
years of professional experience
Work History
Pharmacy Assistant
Chemist Warehouse
11.2023 - Current
- Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Section Team Leader
Harris Farm Markets
03.2020 - 09.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased
- Following all food safety and sanitation procedures established by company and other regulatory agencies.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Set performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.
Intern
Interfuse Technology Services Pty Ltd
12.2022 - 02.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Shop Assistant
Panetta Mercato
07.2019 - 01.2020
- Took customer orders, added value and generate sales through up-selling and suggestive selling
- Maintained clean and organized shop floor, optimizing space for ease of customer navigation.
- Ensured all customer areas were always kept presentable
- Completed daily tasks accurately and on-time to support shop needs.
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
Shop Assistant
Deli hub
03.2019 - 06.2019
- Followed daily and weekly procedures to ensure high level of presentation, hygiene, service, product quality and security
- Took customer orders, added value and generate sales through up-selling and suggestive selling
- Ensured all customer areas were always kept presentable
- Build relationships with customer to increase repeated business.
- Checked incoming orders and organized new stock.
Shop Assistant
Golden Banana
02.2017 - 03.2019
- Provided excellent customer service, promptly addressing inquiries and resolving issues.
- Assisted customers in locating items, ensuring positive shopping experience.
- Collaborated with team members to achieve overall store goals and objectives.
- Remained calm and composed in tense situations involving angry or upset customers.
Education
The ACS Professional Year Program - ICT - Professional Year
QIBA, Sydney Campus
Museum, NSW04.2024
Bachelor of Science - Information Technology
Charles Start University, Sydney, NSW
Museum, NSW11.2020
Advanced Diploma of Technology -
Australasia College of Technology, Sydney, NSW
Townhall, NSW01.2019
Skills
- Ability to maintain Stocks in FIFO Order to ensure demand chain
- Tech-savvy
- Decision-Making
- Critical Thinking
- Data Entry
- Resolving Complaints
- Answering customer questions
- Product restocking
- Good in Microsoft Word, Excel & Power point
- Stocking shelves
- Medication Dispensing
- POS System Operation
Affiliations
Australian Computer Society (ACS), 4322394
References
- Stella Felica, 0449636065
- Sagina Prajapati, 0402943501
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Elementary
Timeline
Pharmacy Assistant
Chemist Warehouse
11.2023 - Current
Intern
Interfuse Technology Services Pty Ltd
12.2022 - 02.2023
Section Team Leader
Harris Farm Markets
03.2020 - 09.2023
Shop Assistant
Panetta Mercato
07.2019 - 01.2020
Shop Assistant
Deli hub
03.2019 - 06.2019
Shop Assistant
Golden Banana
02.2017 - 03.2019
The ACS Professional Year Program - ICT - Professional Year
QIBA, Sydney Campus
Bachelor of Science - Information Technology
Charles Start University, Sydney, NSW
Advanced Diploma of Technology -
Australasia College of Technology, Sydney, NSW
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