Roz Naser
WEST HOXTON,New South Wales
Summary
I am a collaborative and results-driven leader committed to fostering an engaging and empowering work culture. Skilled in building and maintaining strong relationships across diverse teams in dynamic, fast-paced environments. With a keen eye for organization and efficiency, I have extensive experience in administrative support, team supervision, and workflow optimization. A strong communicator, I thrive on continuous learning and goal achievement, always striving to enhance productivity and operational effectiveness. Additionally, my deep passion for engineering and It has driven me to constantly seek opportunities to apply problem-solving skills and innovative thinking to enhance technical and operational processes.
Overview
4
4
years of professional experience
Work History
Support Worker
Get My Care
07.2024 - Current
- Assist clients with daily living needs to maintain self-esteem and general wellness.
- Helping clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Promoted community integration by providing extensive physical, emotional and social support.
Property Management Assistant
Century 21
03.2024 - 07.2024
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
Customer Service Representative
Big W
09.2022 - 03.2024
- Workers and variety of Duties like checkouts, Designing department, Availability and store maintenance
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- interacted positively with team members and customers to provide commitment to organisations visions and values
Disability Support Worker
You And I Care Services
05.2023 - 10.2023
- Improved the quality of life for clients with physical and intellectual disabilities through compassionate care and support.
- Helped clients achieve personal goals with focused skill-building exercises and therapeutic interventions.
- Worked with interdisciplinary teams to design thorough care plans, ensuring the best possible client wellbeing.
Customer Service Representative
Kentucky Fried Chicken
08.2021 - 09.2022
- Customer service
- Store maintenance
Education
Bachelor of Engineering - Software
Macquarie University
Sydney, NSW12.2027
Skills
- Certificate 1 in financial services
- Complaint Resolution
- 2 years of ICT classes
- First aid certificate
- Positive Attitude
- Started Certificate 1 in real estate
Timeline
Support Worker
Get My Care
07.2024 - Current
Property Management Assistant
Century 21
03.2024 - 07.2024
Disability Support Worker
You And I Care Services
05.2023 - 10.2023
Customer Service Representative
Big W
09.2022 - 03.2024
Customer Service Representative
Kentucky Fried Chicken
08.2021 - 09.2022
Bachelor of Engineering - Software
Macquarie University
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