NAN YANG

• • Managed overall store operations, including market research, client acquisition, sales promotion, and team leadership
• • Expanded customer base through online and offline marketing channels, increasing brand awareness and conversion rates
• • Designed and executed sales packages and promotional campaigns, achieving continuous revenue growth
• • Utilized Excel and data analysis tools to track sales performance and customer feedback, optimizing service and product offerings
• • Coordinated therapists, suppliers, and mall property management to ensure smooth operations and high customer satisfaction

• Developed and maintained relationships with domestic and international distributors and wholesalers, expanding market share and increasing sales revenue
• Managed the end-to-end sales process from customer inquiry to contract signing, production follow-up, logistics coordination, and payment collection
• Negotiated pricing and contract terms with clients to ensure mutually beneficial agreements
• Conducted market and competitor analysis to formulate effective sales strategies
• Coordinated with supply chain, warehouse, and logistics teams to ensure on-time delivery
• Prepared sales reports and market analysis to support strategic decision-making

• Conducted market and industry research, collecting and analyzing data on potential clients and competitors to support business expansion and product positioning strategies
• Utilized Excel, SPSS, R and Python to perform data analysis, optimizing report structures and data presentation to improve decision-making efficiency
• Coordinated with cross-functional teams and external partners to ensure timely and high-quality completion of research, data organization, and project deliverables
• Prepared bilingual (English & Chinese) analytical reports and presentation materials, facilitating effective communication of key insights during meetings and project briefings
• Participated in project planning and execution, gaining hands-on experience in market development, needs assessment, and client communication