Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nana Higashi

Joondalup,WA

Summary

Dynamic and customer-focused professional with experience at Saizeriya and MUJI, excelling in customer service and communication skills in not only English, but also Japanese and Korean. I am able to cooperate well with others, and I bring youthful energy and enthusiasm. Recognized for maintaining cleanliness and delivering exceptional dining experiences, contributing to a positive atmosphere and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Shop Assistant

MUJI
Shibuya, Tokyo
09.2024 - 03.2025
  • Greeted customers and provided assistance with product selection.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Identified opportunities to increase sales through cross-selling techniques.
  • Assisted in training new employees on standard operating procedures within the store environment.
  • Completed daily checklists for smooth shop operations.

Waitress

Saizeriya
Kokubunji, Tokyo
08.2023 - 09.2024
  • Provided accurate change for cash transactions using a cash register system.
  • Assisted in seating guests at tables or booths.
  • Processed payments accurately using cash registers or POS systems.
  • Took orders for food and drinks and delivered them to guests.
  • Performed basic math calculations when computing bills for customers' meals.

Education

Intercultual Communication

Tsuda College
Kodaira, Tokyo
03-2028

Skills

  • Intercultural communication
  • Public speaking
  • Customer service
  • Team collaboration
  • Cultural sensitivity
  • Serving expertise
  • Cleanliness
  • Sales expertise

Languages

English
Professional
Japanese
Native/ Bilingual
Korean
Limited

Timeline

Shop Assistant

MUJI
09.2024 - 03.2025

Waitress

Saizeriya
08.2023 - 09.2024

Intercultual Communication

Tsuda College

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Nana Higashi