Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nanae Farmer

Overview

11
11
years of professional experience

Work History

Junior Tax Accountant

City Group Accountants
09.2022 - Current
  • Prepared and submitted individual and corporate tax returns for clients
  • Completed analysis of business information and financial statements
  • Assisted in the preparation of internal / external audits
  • Ensured compliance with tax deadlines through effective time management and prioritization of tasks
  • Supported senior accountants in resolving complex tax issues, leading to improved client satisfaction
  • Provided guidance to clients regarding estimated taxes, payment plans, extensions, or amended returns when necessary
  • Worked closely with senior management to develop and implement strategies related to tax compliance, reporting and planning

Contract Manager

Australian Taxation Office
09.2020 - 08.2022
  • Managed and supervised $200M Labour Services Contract
  • Managed account performance and conducted performance discussions
  • Achieved successful contract negotiations by thoroughly reviewing and analysing proposals, agreements, and terms
  • Reduced costs for the organisation by effectively negotiating terms with suppliers
  • Streamlined contract administration by implementing effective tracking tools and reporting systems
  • Coordinated regular contract reviews to identify areas for improvement
  • Onboarded and trained new staff to effectively handle demands of a large-scale contract
  • Drove value for money outcomes from the Supplier
  • Negotiated, prepared and executed contract variations
  • Maintained internal and external Stakeholder relationships

Business Manager

Australian Taxation Office
01.2019 - 09.2020
  • Worked collaboratively with the Project team to extend the ATO's Labour Services & Debt Management Services contracts
  • Contributed to the strategy & design of the procurement
  • Prepared formal procurement & contract literature
  • Ensured appropriate governance requirements were met
  • Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the organisation
  • Mentored junior staff members, helping them grow professionally and contribute more effectively to the procurement

Relationship Officer

Australian Taxation Office
01.2016 - 01.2019
  • Contributed to the development of strategies and designs to improve operational and commercial outcomes for the ATO
  • Employed critical thinking to devise new methodologies & frameworks to improve value
  • Optimised commercial management processes to maximise ATO outcomes & efficiencies
  • Prepared & delivered high quality executive documents to provide recommendations & influence a variety of Stakeholders
  • Procurements - Designed, coordinated & executed contract agreements with Suppliers

Contract and Operational Officer

Australian Taxation Office
01.2014 - 01.2016
  • Supported in the operational and commercial management of Suppliers
  • Analysed & evaluated complex contact centre metric based architecture
  • Built & sustained positive internal and external Stakeholder relationships
  • Enhanced team performance by providing ongoing coaching and mentorship, resulting in improved productivity.
  • Managed comprehensive financial portfolio
  • Prepared, reviewed & executed Long Term Forecast Agreements with Suppliers
  • Assisted Tax Time Manager throughout Tax Time 2014

Business Management Graduate

Australian Taxation Office
01.2013 - 12.2013

Completed the Graduate program inclusive of 3 rotations across the ATO and the completion of Certificate IV in Government

Education

Bachelor of Commerce - Accounting And Finance

University of Queensland
Brisbane, QLD
12.2012

Skills

  • Proficient in Microsoft Excel, Word and Powerpoint
  • Verbal and Written Communication
  • Financial Data Analysis
  • Procurement Management
  • Project Management
  • Process Improvement
  • Budgeting and Forecasting
  • Risk Management
  • Performance Monitoring

Accomplishments

  • Produced pricing templates that provided unprecedented visibility of Suppliers’ operational and commercial modelling during the Labour Services Procurement
  • Contributed to developing the methodology to measure effectiveness and efficiency of debt workforces to extract better outcomes and drive improvement
  • Developed a new performance measure the Conduct K.P.I which ensures Supplier Personnel display appropriate behaviours as representatives of the Commonwealth. This K.P.I has since been implemented across other Agency contracts
  • Contributed to the development & roll out of the Labour Services Performance Framework
  • Developed a method to provide visibility if Suppliers are scheduling the correctly skilled staff to what they have committed to
  • Developed a budget management model that uses complex per second level of accounting, exceeding an outsource budget of $200 million

Timeline

Junior Tax Accountant

City Group Accountants
09.2022 - Current

Contract Manager

Australian Taxation Office
09.2020 - 08.2022

Business Manager

Australian Taxation Office
01.2019 - 09.2020

Relationship Officer

Australian Taxation Office
01.2016 - 01.2019

Contract and Operational Officer

Australian Taxation Office
01.2014 - 01.2016

Business Management Graduate

Australian Taxation Office
01.2013 - 12.2013

Bachelor of Commerce - Accounting And Finance

University of Queensland
Nanae Farmer