Nanasi Pusiaki
Sydney,NSW
Summary
Knowledgeable and dedicated customer service professional with extensive of 5 years of experience. Solid team player positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
2
2
years of professional experience
Work History
Commercial Cleaner
Cleaning
05.2021 - 08.2021
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Kept building entryway glass clean and polished for professional presentation.
- Organized and used industrial cleaning products following strict safety procedures.
Retail Associate
Church Stores
04.2020 - 05.2020
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered questions about store policies and addressed customer concerns.
Support Worker
House With No Steps
09.2019 - 03.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Kept clients engaged in social networks and communities for personal health and growth.
- Created, prepared, and delivered reports to various departments.
- Prepared agendas and took notes at meetings to archive proceedings.
Education
No Degree - Study & Certificate Career NZ Preparation Health
Unitec Te Pukenga
Mount Albert, New Zealand04.2021
Skills
- Excellent written and oral communication
- Customer Relations
- Good communication skills
- Report preparation
- Complaint resolution
- Money handling abilities
- Staff education and training
- Order fulfillment
- POS systems expert
Timeline
Commercial Cleaner
Cleaning
05.2021 - 08.2021
Retail Associate
Church Stores
04.2020 - 05.2020
Support Worker
House With No Steps
09.2019 - 03.2020
No Degree - Study & Certificate Career NZ Preparation Health
Unitec Te Pukenga
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