Nancepreet Kaur
Brisbane,QLD
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Yes Bond Cleaning
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
Volunteer
Child Rights And You, CRY
10.2021 - 12.2021
- Used strong interpersonal communication skills to convey information to others.
- Tutored at various competency levels to help people with reading, math and writing skills.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Masters of Information Systems - Management Information Systems
Holmes Institute
Gold Coast, QLD07.2024
Bachelors of Law - Law (Pre-Law)
Punjabi University
Patiala,Punjab07.2022
Skills
- Call Management
- Technical Support
- Problem Resolution
- Customer Service
Languages
English
Professional Working
Timeline
Customer Service Representative
Yes Bond Cleaning
04.2023 - Current
Volunteer
Child Rights And You, CRY
10.2021 - 12.2021
Masters of Information Systems - Management Information Systems
Holmes Institute
Bachelors of Law - Law (Pre-Law)
Punjabi University
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