Nancey Deugd

Agents for TOLL, Startrack, Virgin Airways and CTI freight, they specialize moving freight in a fast paced logistic mining environment throughout the Pilbara Region.

• Data entry and filing for TOLL Priority , TOLL Ipec, TOLL Express, Startrack, Virgin Airways and CTI freight.
• Front Office customer service at depot.
• Fulfilling email correspondence for all freight enquiries.
• Answering switchboard enquiries.
• Breaking down of Startrack pallets, sorting out and scanning of freight into depot.
• Organise relevant Startrack paperwork for all mines.
• Palletize missorted Startrack freight and book freight in with Centurion Transport.
• Communicate and liaise with management and drivers.

Founded in 1914, Sportscraft is one of Australia's most trusted fashion and lifestyle brands offering timeless women's and men's clothing. Sportscraft encouraged me to utilize retail management, visual merchandising and customer relationship skills in a way that allowed for creativity and ownership.

• Managing both men's and women's wear departments with Myer Morley.
• Giving personalized customer experiences to validate sales budgets and targets.
• Team management in line with personal and leadership coaching resulting in positive learning and development of staff.
• Stock management and stocktakes.
• Visual merchandising standards to exact guideline precision.
• Assisting in boutiques with on-line sales, large volumes of stock, visual merchandising, cash management.
• Planning of weekly and monthly rosters.
• Attending Roadshows and participating in development classes.
• Liaise with State Manager on a daily basis.
• General housekeeping.

TS14+ specialises in fashion forward designer collections in sizes 12 to 30 throughout Australia and New Zealand.

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Optimized store displays and appearance via strategic merchandising.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Preparing weekly reconciliation and budget reports.
• Providing personalized "Styling Sessions" and organising Spring and Autumn fashion shows.
• Planning monthly rosters.
• Appraisals and stocktakes.

Maggie T is one of Australia's iconic women's plus size fashion brands specifically designed to style women ranging from size 12 to 24.

• Strong dedication to customer awareness and personalized service.
• Meeting weekly sales budgets with the whole team.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Completion of weekly and monthly reports.
• Opening and closing of boutiques including Forrest Chase and Claremont.

• Visual merchandising and maintenance of furniture and homewares.
• Stocked merchandise, clearly labelling items, and arranging according to size and colour.

• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Fielded customer questions to share information about products, availability, and pricing.

• Administration tasks including balancing books, petty cash and daily banking.
• Assisted customers with prompt and polite support in-person and via telephone.
• Achieving individual sales targets.
• Visual merchandising and window displays.
• Stockroom control and stocktakes.

• Maintaining smooth operation of the front desk and liaise closely with other Department Heads.
• Attending weekly management meetings.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Taking hotel and restaurant reservations operating a busy switchboard.
• Resolved customer problems and complaints.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to other front office staff.
• Answered multi-line phone system and enthusiastically greeted callers.
• Maintained clean reception area to promote positive, professional environment for clients.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.

• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
• Set up of breakfast and lunch buffets as well as taking a la carte orders for food and beverages.
• Room service to hotel clientele.

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Greeted new customers, discussed specials, and took drink orders.
• Full product knowledge of menu and counter food.

• Seating of customers and taking food and beverage orders.
• Cash register operations.