Nancy Arora

• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.

• Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
• Produced consistently high-quality baked goods for customers.

Crafted and shaped various types of bread.

Developed diverse savory and sweet culinary items.

Executed product proving and baking processes efficiently.

Cleaned equipment to ensure optimal performance.

• Supported event staff in maintaining order during peak hours, contributing to a well-organized environment.
• Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
• Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.
• Provided excellent customer service, addressing attendee concerns and ensuring their needs were met throughout events.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.