Nancy Chepchumba Sang
Bass Hill,QLD
Summary
Compassionate Disability Support Worker with experience in providing personalized care and assistance to individuals with disabilities. Strengths include strong interpersonal skills, adaptability to diverse situations, and knowledge of various therapeutic techniques. Previous work has shown ability to foster independence among clients while ensuring safety and comfort.
Overview
9
9
years of professional experience
Work History
Disability Support Worker
WESLEY MISSION
03.2020 - Current
- Support clients with personal care activities.
- Support clients with high challenging behaviours such as verbal aggression, physical aggression, potential absconding and continence/toileting.
- Assist clients psychologically to bring positive attitudes and encourage good behaviour.
- Engage with the supported person through conversation, day programs and activities.
- Assist with mobility and use of ceiling hoist systems when required.
- Implement behaviour intervention and support programs.
- Assist clients in any physical and mental exercises and engaged them community-based activities.
- Working with Indigenous clients.
- Monitor any changes in the client’s needs and reporting them.
- Maintaining a safe living environment by minimising or removing safety risks and hazards.
- Developed skills in dealing with challenging behaviours.
- Gained strong and excellent communication and listening skills with culturally diverse clients.
- Gained experience in risk assessment and management.
- Developed manual handling and infection control techniques.
- Gained knowledge about medication.
Disability Support Worker
Sylvanvale
04.2019 - Current
- Support clients with personal care activities.
- Support clients with domestic duties.
- Assist clients psychologically to bring positive attitudes and encourage good behaviour.
- Implement behaviour intervention and support programs.
- Assist clients in any physical and mental exercises and engaged them in community-based activities.
- Monitor any changes in the client’s needs and reporting them.
- Maintaining a safe living environment by minimising or removing safety risks and hazards.
- Assist clients with emotional, cultural and spiritual needs.
- Developed skills in dealing with challenging behaviours.
- Gained strong and excellent communication and listening skills with culturally diverse clients.
- Gained experience in risk assessment and management.
- Developed manual handling and infection control techniques.
- Gained knowledge about medication.
- Able to develop knowledge about documentation using care-link.
Work Placement
Tender Loving Care
Bankstown
02.2023 - 05.2023
- Working with support coordination team to assist clients with their NDIS funding.
- Organising activities for clients.
- Supporting clients with staffing and organising their care.
- Completing case notes.
- Referring clients to services depending on their needs.
- Working with Indigenous participants and providing care tailored to their needs.
- Organising events.
- Attending initial meetings and ensuring smooth transition of clients.
- Contacting NDIS and LAC on behalf of clients.
- Organising meals on wheels for clients.
- Contacting housing commission on behalf of clients.
- Organising holidays and respite for clients.
Work Placement
Disability Services Australia
Bankstown
07.2019 - 09.2019
- Assisting youths gain skills and be job ready.
- Assisting the youths to write resumes, cover letter and apply for job.
- Working with supervisors to acquire knowledge on how to assist clients achieve their goals.
- Working with CALD clients.
Team Leader
Sugarman group
Perth
08.2016 - 09.2017
- Assist clients with personal hygiene activities and domestic tasks.
- Encouraged community participation and independence building in the disabled.
- Participated in the creation and delivery of person-centred care plans.
- Monitor and assist with the administration of medications as prescribed.
- Learn to effectively communicate with residents and anticipate their needs to improve their quality of life.
- Facilitate social interaction (e.g. family involvement in activities, encourage and provide hobbies).
Education
Bachelor - Social Work
06.2025
Cert 3 - Individual Support
Diploma - Business Management
Diploma - Community Services
Skills
- Work health and safety techniques
- Infection control
- Complaints management
- Team collaboration
- Communication skills
- Computer proficiency
- Time management
- Trauma training
- Compassionate care
- Interpersonal skills
- Medical terminology knowledge
- Safe work practices
- Flexible team member
Key Competencies And Skills
Work, Health & Safety techniques, Infection Control, Complaints Management, Good team-working skills, Communication skills, Computer proficiency, Time management skills, Intensive trauma training, Compassionate Care, Well-presented and excellent interpersonal skills, Basic knowledge of medical terminology, Encourages safe work practice, Flexible and dedicated team member, Conscientious and understanding
Other Qualifications
- First Aid and CPR Certificate
- Manual Handling and Medication Administration Certificate
- Valid Working with Children Check
- Criminal Record Screening Clearance Card
- Recent Police Clearance
Languages
English
Full Professional
Swahili
Native/ Bilingual
References
References available upon request.
Timeline
Work Placement
Tender Loving Care
02.2023 - 05.2023
Disability Support Worker
WESLEY MISSION
03.2020 - Current
Work Placement
Disability Services Australia
07.2019 - 09.2019
Disability Support Worker
Sylvanvale
04.2019 - Current
Team Leader
Sugarman group
08.2016 - 09.2017
Bachelor - Social Work
Cert 3 - Individual Support
Diploma - Business Management
Diploma - Community Services
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