Nancy Dakis
HILTON,WA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Fulfillment Manager
SEQ Capital
Maryland, USA
09.2023 - 04.2026
- Managed inventory levels to ensure timely order fulfillment.
- Oversaw team performance and provided guidance to staff members.
- Developed training programs for new fulfillment team members.
- Resolved any customer service issues related to order fulfillment in a timely manner.
- Assisted in troubleshooting technical issues related to Microsoft applications and systems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Cashier
Chowking
Bulacan, Philippines
01.2022 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of the checkout area.
- Assisted customers with inquiries and product recommendations.
- Handled cash, credit, and debit payments accurately.
- Monitored inventory levels and restocked supplies as needed.
- Trained new cashiers on procedures and customer service standards.
- Performed other duties as assigned by management.
- Answered customer questions and provided store information.
- Issued receipts, refunds, credits or change due to customers.
Machine Operator
HiCool Manufacturing
Pampanga, Philippines
01.2021 - 12.2021
- Monitored equipment performance to guarantee optimal functionality during operations.
- Operated machinery for production of cooling units and components.
- Maintained clean, organized work area to uphold safety standards.
- Loaded and unloaded materials to ensure efficient workflow throughout facility.
- Followed standard operating procedures for machinery usage and safety protocols.
Education
Bachelor of Science - Accounting Information System
Baliwag Polytechnic College
Bulacan, Philippines04-2024
High School Diploma -
San Isidro National High School
Pampanga, Philippines03-2020
Skills
- Order fulfillment
- Inventory management
- Logistics coordination
- Inventory control
- Inventory analysis
- Quality assurance
- Customer issue resolution
- Customer service
- Microsoft applications
- Problem solving
- Team leadership
- Financial reporting
- Time management
- Attention to detail
- Initiative taking
- Adaptability
Certification
- NC3 Bookkeeper
Timeline
Fulfillment Manager
SEQ Capital
09.2023 - 04.2026
Cashier
Chowking
01.2022 - 09.2023
Machine Operator
HiCool Manufacturing
01.2021 - 12.2021
Bachelor of Science - Accounting Information System
Baliwag Polytechnic College
High School Diploma -
San Isidro National High School