Summary
Overview
Work History
Education
Skills
Languages
Available time
Timeline
Generic

Nancy Fan

Rowville,VIC

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate(fragrance)

Marc Edward Agency
11.2023 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Keep in touch with customers for consultation and develop long-term customer relationships
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Have excellent ability to complete KPIs every day.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.


Retail Sales Associate (kids Shoes)

Shoes And Sox
11.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Let children have a good experience, making them feel comfortable during service period.

Barista

Business
07.2022 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Retail Sales Associate (shoes)

Windsor Smith
10.2022 - 02.2023
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Assembled promotional displays to increase brand awareness and attract customers.

Education

Bachelor of Arts -

RMIT University
Melbourne, VIC
10.2027

Skills

  • Customer Service
  • working for kpi
  • Loss Prevention
  • Display Setup
  • Money Handling
  • Product Recommendations
  • POS System Operations
  • One to one service

Languages

Chinese (Mandarin)
Native or Bilingual

Available time

August to November

Wednesday all-day

Friday all-day
Saturday all-day

Sunday all-day
All public holidays will be available


after November available every day


Timeline

Retail Sales Associate(fragrance)

Marc Edward Agency
11.2023 - Current

Retail Sales Associate (kids Shoes)

Shoes And Sox
11.2023 - Current

Retail Sales Associate (shoes)

Windsor Smith
10.2022 - 02.2023

Barista

Business
07.2022 - 08.2023

Bachelor of Arts -

RMIT University

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Nancy Fan