Nancy John Mathew
Canning vale,Australia
Summary
Highly competent experienced professional with proven skills in managing complex programmes in an effective and efficient manner. Committed to deliver exceptional quality care to patients and families. Successful track record in building and motivating clinical teams with a proven ability to develop and implement strategies that increases performance as well as overcome major challenges in the corporate and clinical environments. Exceptional communicator and leader, with highly developed strategic thinking, a proactive can-do attitude, and a disposition well suited to handling pressured situations, can prioritise tasks and consistently meet deadlines. Keen to utilise these skills and strengths in an organisation wherein commitment to excellence is valued and opportunities for professional growth are provided.
Informatics professional with robust experience in data management, system integration, and health information systems. Strong focus on team collaboration and delivering impactful results. Skilled in data analysis, electronic health records, and process optimization. Reliable and adaptable, with proactive approach to evolving challenges.
Knowledgeable [Desired Position] with solid background in informatics, delivering effective data management solutions. Demonstrated ability to lead system implementations and streamline data processes. Showcased strong analytical and problem-solving skills in various projects.
Informatics professional with proven track record in optimizing data systems and implementing efficient solutions. Known for strong focus on team collaboration and achieving impactful results. Reliable and adaptable, with expertise in data analysis and system integration.
Experienced with data analysis, system integration, and managing complex informatics projects. Utilizes advanced technical skills to enhance data accuracy and streamline processes. Strong understanding of data management principles and collaborative methodologies.
Overview
1822
1822
years of professional experience
1
1
Certification
Work History
Registered Nurse
Royal Perth Hospital
01.202 - 01.2023
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted training and mentorship of new nursing staff members, contributing to positive work environment and high-quality patient care.
- Prevented spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted culture of safety within healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as liaison between healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Policy Officer
Fiona Stanley Hospital
01.2020 - 04.2020
- Creating and updating clinical policies and guidelines
- Developed targeted outreach strategies to engage community members in the formation of local policies.
- Monitored and evaluated policy effectiveness, recommending necessary adjustments for optimal results.
- Streamlined internal processes for improved efficiency in policy development and execution.
- Drafted persuasive grant applications securing funding for key policy initiatives and programs.
Project Officer
South Metropolitan Health Services
06.2022 - 10.2022
- Leading and Managing projects of accreditation of Peel health Campus when hospital is fully commissioned under WA Health
- Managing the services so that the Accreditation standards are met without compromising patient safety
- Stake holder engagement and communication
- Kept senior management well-informed by preparing and presenting project status reports.
- Developed and deepened relationships with key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Gathered and organized supporting materials for meetings and project updates.
- Kept stakeholders informed of progress through regular status updates clearly communicating any changes to project scope, timeline or budget.
- Improved stakeholder satisfaction by conducting thorough project needs assessments and delivering customized solutions.
- Implemented quality control measures to minimize errors and maintain high standards throughout the project lifecycle.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Monitored progress against established metrics continually adjusting strategies as needed to achieve desired results successfully.
- Conducted post-project evaluations to identify areas for improvement and implement best practices in future initiatives.
- Monitored deadlines and milestones to keep team on track with project schedule.
- Coordinated work efforts across multiple departments fostering a cohesive environment conducive to achieving project success efficiently.
- Collaborated closely with clients to clarify project requirements, goals, budgets, timelines, ensuring alignment with organizational objectives.
- Spearheaded cost-saving initiatives by identifying inefficiencies in processes and recommending optimal solutions for improvement.
- Overcame unforeseen challenges by proactively identifying potential issues promptly developing contingency plans accordingly.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Mentored junior team members to enhance their skills development and overall performance within the organization.
- Increased team productivity with regular monitoring, feedback sessions, and performance evaluations.
- Analyzed project data to identify trends and areas for improvement.
Clinical Nurse Manager
Narrogin Hospital, WACHS
10.2021 - 06.2022
- Provided clinical management and planning as part of the clinical management Services at various departments at WACHS including endoscopy services
- Engaged with a range of stakeholders including clinical teams, nursing, and staff nurse directors
- Developed, presented, and executed policies and guidelines for better patient outcomes
- Developed a process to accommodate the needs of new clinical staff
- Conducted clinical audits and published it among key stakeholders
- Member of peri-operative group in WACHS
- Chaired regular meetings and maintained positive working relationships with a range of stakeholders including representatives, clinical teams
- Adapted existing processes at Narrogin hospital while ensuring a clinical flow through to operational environment
- Managed time to fulfill multiple responsibilities simultaneously, including conducting theatre checks, gathering equipment required for each case and identifying the patient
- Interacted with patients to verify consent and ascertain allergy status prior to surgery
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
- Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
- Conducted routine performance evaluations, providing constructive feedback to drive continuous improvement among nursing staff members.
- Maximized nursing staff potential by providing ongoing coaching and support, leading to higher levels of competence and confidence in delivering quality care.
- Introduced initiatives based on staff education, infection control audits, safe medication administration and proper wound care to achieve unit and facility goals.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.
- Collaborated with physicians and interdisciplinary teams to devise and managed care.
- Reviewed charts weekly to complete quality control checks.
- Evaluated nursing staff's performance and developed education programs and professional development opportunities to improve individual and team competencies, clinical knowledge and delivery of care.
- Administered performance evaluations and probationary reviews to assess nursing personnel.
- Implemented quality improvement initiatives to identify areas for potential enhancements in patient care delivery methods.
- Improved patient satisfaction scores with continuous assessment of patient needs and prompt resolution of concerns.
- Sought opportunities to improve patient care, outcomes and nursing staff performance.
- Collaborated with interdisciplinary teams to develop integrated care plans, ensuring seamless delivery of services to patients.
- Evaluated clinical performance data, identifying trends for targeted intervention strategies aimed at improving overall patient outcomes.
- Coordinated continuing education opportunities for nursing staff, promoting ongoing professional development within the department.
- Increased employee retention rates by creating a supportive work environment that valued teamwork and open communication.
- Championed patient advocacy, working collaboratively with healthcare providers to ensure that the unique needs of each individual were met.
- Oversaw admissions and discharges and scheduling of nursing staff.
- Interacted effectively with department managers to promptly correct problems and improve services.
- Initiated care plan and appropriate interventions and treatment.
- Maintained a safe working environment by enforcing infection control measures and adhering to safety protocols.
- Supported patient self-advocacy within family relationships and during treatment plans.
- Motivated nursing staff to pursue advanced training and collaborated with unit leaders to identify skill needs.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
- Ensured compliance with regulatory requirements by maintaining accurate documentation and adhering to established policies and procedures.
- Provided comprehensive care to patients in rehabilitative unit.
- Coordinated departmental operations according to administrative, legal and medical guidelines.
- Conducted rounds with physicians, advising physicians on patients' conditions and assisting in coordinating diagnostic testing and follow up appointments to achieve optimal patient outcomes.
- Performed head-to-toe physical assessments, treatment and delegating assignments to maintain patient flows.
- Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
- Leveraged technology advancements in healthcare systems, streamlining processes for more efficient management of resources and data analysis capabilities.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
- Contributed to policy development efforts , ensuring alignment with best practice guidelines in nursing management roles.
- Oversaw training, staffing and education of all nurses and 30 staff.
- Facilitated team-building activities to promote collaboration among nursing staff, resulting in improved morale and job satisfaction levels.
- Facilitated family support groups, psycho-education and coaching sessions.
- Won 1 Award makes connections with patients.
- Responded to medical crises codes.
- Developed strong relationships with patients'' families, addressing concerns and providing guidance on care plan implementation at home.
- Developed adolescent program targeting process groups and family education.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Educated family members and caregivers on patient care instructions.
- Quickly responded to situations impacting safety and security to unit, crisis prevention interventions to control and de-escalate situations.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative and helping patients regain or improve coping abilities.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Led teams in driving successful patient outcomes by standard of care and best practices.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
- Evaluated patient histories, complaints, and current symptoms.
- Manage 30 nurses across 20-bed .
- Supervised team of 10 nurses and 10 clinical nursing assistants.
- Cared for up to 15 patients during night shift and through ventilator management.
- Directed day-to-day nursing and operational functions for 10-bed nursing rehabilitative facility, ensuring exceptional delivery of care when developing well-rounded nursing teams.
Clinical Nurse
Fiona Stanley Hospital
10.2014 - 10.2021
- Provided clinical management and planning as part of the clinical management Services
- Engaged with a range of stakeholders including clinical teams, nursing, and staff nurse directors
- Developed, presented, and executed policies and guidelines for better patient outcomes
- Developed a process to accommodate the needs of new clinical staff
- Conducted organisational clinical audits and published it among key stakeholders
- Chaired regular meetings and maintained positive working relationships with a range of stakeholders including representatives, clinical teams
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Demonstrated knowledge of technical procedures and proper equipment use.
- Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Maintained patient confidentiality by protecting unauthorized access to personal information.
- Acted as a clinical resource for colleagues seeking guidance on best practices or challenging cases, contributing to a supportive learning environment within the unit.
- Stayed current with health system initiatives and incorporated evidence-based practice and research into care routine.
- Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
- Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
- Increased patient satisfaction scores through consistent delivery of compassionate and culturally competent care.
- Maintained accurate and comprehensive patient records in line with regulatory standards.
- Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
- Streamlined workflow processes, improving overall efficiency within the unit.
- Handled patient transfers, following safety protocols to prevent injuries.
- Provided wound care to promote healing and prevent infection.
- Implemented individualized nursing care plans tailored to meet the unique needs of each patient population served.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
- Conducted comprehensive assessments of complex medical conditions, facilitating timely interventions to prevent complications.
- Provided specialized care for critically ill patients requiring advanced monitoring and interventions.
- Managed patient records with meticulous attention to detail, ensuring accuracy and confidentiality.
- Responded to medical emergencies with prompt and decisive action, minimizing patient risk and improving outcomes.
- Facilitated patient education on disease management and prevention, empowering individuals with knowledge to take charge of their health.
- Advocated for patients' needs and preferences, ensuring their voices were heard in treatment decisions.
- Participated in continuous professional development, staying abreast of latest nursing practices and standards.
- Monitored patient progress and adjusted care plans accordingly, leading to improved health outcomes.
- Administered medications and treatments to patients, contributing to their overall well-being and recovery.
- Implemented infection control protocols, maintaining safe and sterile environment for patients and staff.
- Led health promotion initiatives within community, raising awareness on critical health issues and prevention methods.
- Conducted comprehensive assessments for new admissions, ensuring accurate diagnosis and treatment planning.
- Conducted research on patient care practices, integrating evidence-based approaches to improve care quality.
- Coordinated with multidisciplinary teams to ensure cohesive patient care and treatment strategies.
- Streamlined patient discharge process, reducing wait times and enhancing patient satisfaction.
Clinical Facilitator
Edith Cowan University
01.2010 - 01.2014
- Facilitated undergraduate nursing students
- Maintained accurate documentation of clinical activities, ensuring compliance with regulatory requirements and providing essential data for quality improvement initiatives.
- Mentored new healthcare professionals, fostering an environment of continuous learning and professional growth.
- Coordinated interdisciplinary rounds involving physicians, nurses, therapists, social workers, case managers, pharmacists which resulted in improved communication among team members.
- Facilitated hands-on training sessions for nursing staff, increasing their confidence in performing complex procedures and improving overall quality of care.
- Actively participated in hospital-wide committees focused on enhancing the overall quality of care provided to patients.
- Implemented quality improvement initiatives that resulted in measurable improvements in key performance indicators related to patient safety and satisfaction.
- Improved patient outcomes through the development and implementation of effective treatment plans, tailored to individual needs.
- Streamlined care coordination by fostering strong relationships with interdisciplinary team members, ensuring seamless patient transitions.
- Served as a resource for nursing staff, providing guidance on best practices in patient care and assisting with challenging cases.
- Enhanced patient care by implementing evidence-based clinical practices and providing staff education on clinical procedures.
- Evaluated the effectiveness of current clinical practices, identifying areas for improvement and implementing changes as needed.
- Participated in research projects aimed at advancing the understanding of best practices in clinical facilitation and their impact on patient outcomes.
- Developed educational materials for both patients and families, empowering them to participate actively in their own care management.
- Acted as a liaison between patients, families, and healthcare providers to ensure effective communication and patient-centered care.
Clinical Nurse
Rashid Hospital Trauma Centre
01.1995 - 01.2009
- Maintained strong working relationships with physicians and ancillary staff, fostering collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within unit.
- Administered medications and treatments to manage patient's condition.
- Utilized evidence-based practice to assess and provide care for patients.
Education
Master of Science - NURSING INFORMATICS LEADERSHIP
Victoria University
Melbourne, VIC05-2025
Graduate Certificate in Wound Stoma Continence - Nursing
Curtin University
Perth, WA12-2023
Graduate certificate in Project Management - Fundamentals of Project Management
James Cook University
Brisbane, QLD12.2022
Graduate Certificate Health Care Management - Nursing
Murdoch University
Perth06-2014
Graduate Certificate in Perioperative Management - Nursing
University of Tasmania
TAS12.2012
Registered Nurse Adaptation Course -
Hollywood Hospital
Perth12.2009
High School Diploma -
SQL Beginner And Intermediate Certified
Perth11-2024
Skills
- Microsoft Office
- ISS
- Web Pas
- E bed management
- All HSS related web applications relevant to job
- Medication and IV administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counseling
- Clinical judgment
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- Intravenous therapy
- Care planning
- Project management
- Presentation skills
- Stakeholder relations
- Project scoping
- Document coordination
- Budget management
- Resource allocation
Accomplishments
- Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Perinatal Care - Assisted physicians in focus studies in prenatal care.Performed basic physical assessments of newborns and infants.
- Surgical Preparation - Assisted in patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
- Patient Care - Delivered compassionate care that exceeded hospital requirements.Successfully provided quality care to [number of] patients in [type of] environment.
- Charting - Developed and organized 300+ charts for all new and current patients, routinely updating information for physician reference.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Documentation - Ensured charting accuracy through precise documentation.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Supervision - Headed onboarding process for new nursing staff.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
Professional Development
- Completed all mandatory training in Fiona Stanley Hospital.
- Medication Administration Safety.
- Cardiopulmonary Resuscitation Training, 1 day (Mandatory training, every) Fiona Stanley Hospital.
- Fire, mandatory training.
- Clinical Hand Hygiene Programme.
- Infection Control.
- Medical Laser Safety Course, 1 day, Royal Perth Hospital, 10/08/17
- Safer Manual Handling Training, 4 hours
- Certified Advanced computer literacy and sound knowledge and skills related to relational databases,data modelling and SQL serverTM programming language.
Careerachievement
ACORN Standard Reviewer, 2016-2018, Reviewed standard 8 Risk management at National level.
Professional Registration
Registered Nurse, Australian Health Practitioner Regulation Agency (APHRA), 05/31/23
Certification
- Wound, Ostomy and Continence Nursing Certification (CWOCN) - Wound, Ostomy and Continence Nursing Certification Board.
Timeline
Project Officer
South Metropolitan Health Services
06.2022 - 10.2022
Clinical Nurse Manager
Narrogin Hospital, WACHS
10.2021 - 06.2022
Policy Officer
Fiona Stanley Hospital
01.2020 - 04.2020
Clinical Nurse
Fiona Stanley Hospital
10.2014 - 10.2021
Clinical Facilitator
Edith Cowan University
01.2010 - 01.2014
Clinical Nurse
Rashid Hospital Trauma Centre
01.1995 - 01.2009
- Wound, Ostomy and Continence Nursing Certification (CWOCN) - Wound, Ostomy and Continence Nursing Certification Board.
Master of Science - NURSING INFORMATICS LEADERSHIP
Victoria University
Graduate Certificate in Wound Stoma Continence - Nursing
Curtin University
Graduate certificate in Project Management - Fundamentals of Project Management
James Cook University
Graduate Certificate Health Care Management - Nursing
Murdoch University
Graduate Certificate in Perioperative Management - Nursing
University of Tasmania
Registered Nurse Adaptation Course -
Hollywood Hospital
High School Diploma -
SQL Beginner And Intermediate Certified
Registered Nurse
Royal Perth Hospital
01.202 - 01.2023
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