NANCY KETER
Cameron Park
Summary
Dedicated Support Worker with a proven track record at Just Better Care, enhancing client satisfaction and wellbeing through tailored emotional support and effective medication administration. Leveraged empathy, patience, and strong documentation skills to foster independence and improve mental health outcomes. Achieved a notable increase in client progress and satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Professional caregiver with strong background in providing comprehensive support services. Adept at fostering collaboration within teams and ensuring needs are met efficiently. Skilled in crisis intervention, emotional support, and daily living assistance. Reliable and adaptable, consistently contributing to positive outcomes for clients and colleagues.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Support Worker
Maxlife Care
11.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Followed supervisor instructions to complete tasks on time.
Support Worker
Just Better Care
04.2023 - 08.2024
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
- Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
- Assisted clients in managing medications, ensuring adherence to prescribed treatments.
- Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
- Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
- Provided emotional support to clients, improving their mental health and overall wellbeing.
- Documented client progress and activities in accordance with agency policies and procedures.
- Monitored clients' progress to adjust treatment plans accordingly.
- Developed and maintained strong relationships with community resources for successful referrals.
- Provided crisis counseling and intervention services to clients in emergency situations.
Education
Bachelor Of Nursing - Nursing
University of Newcastle
Newcastle, NSW12.2028
Diploma Of Community Service - Family And Community Services
Reach Community College
Sydney, NSW09.2024
Skills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Mobility assistance
- Relationship building
- Behavioral support
- Meal preparation
- Meal planning and preparation
- Transportation assistance
- Life skills development
- Professional boundaries
- Clean driving record
- Mobility support
- Empathy and patience
- Medication administration
- Documentation
- Activity planning
- Documentation and reporting
- Risk management
- Disability care
- Personal care assistance
- Mental health assistance
- Housekeeping and laundry
- Basic caregiving
- Personal errands
- Teamwork and collaboration
- Patient support
- Decision-making
- Team building
- Analytical thinking
- Patient counseling
- Substance abuse treatments
- Foster care youth
- Problem-solving abilities
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Documentation skills
- Behavior management
Certification
Theraupeutic crisis intervention
certificate
First Aid Certificate
Infection Control Certificate
WWCC Certificate
NDIS worker orientation Certificate
NDIS supporting effective
communication module
New worker NDIS induction module
NDIS supporting safe and Enjoyable
Meals
NDIS worker screening
Timeline
Support Worker
Maxlife Care
11.2024 - Current
Support Worker
Just Better Care
04.2023 - 08.2024
Bachelor Of Nursing - Nursing
University of Newcastle
Diploma Of Community Service - Family And Community Services
Reach Community College
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