Motivated and friendly hospitality worker with a passion for coffee and customer service. Currently gaining hands-on experience as a barista and café all-rounder, and eager to grow in a team that values quality, service, and a positive vibe. Quick to learn, reliable under pressure, and always ready to support the team wherever needed. Skilled in espresso machine operation, preparation of various coffee drinks, and maintaining clean and organized workspace. Reliable and results-driven, ensuring satisfaction for every customer.
Overview
4
4
years of professional experience
Work History
Junior Barista / All-Rounder/ Shift Supervisor
Code Five Cafe
90 View Mount Rd, Wheelers Hill VIC 3150
05.2023 - Current
Currently developing skills in espresso brewing, latte art, and coffee service
Operated espresso machines and commercial coffee brewers to create beverages.
Lead day-to-day cafe operations, coordinating team roles and delegating tasks during busy service periods
Supervise and support baristas and floor staff to maintain speed, quality, and consistency in service
Take full responsibility for stock management: monitoring levels, placing orders, rotating stock, and maintaining inventory records
Ensure the café is well-prepared for service by managing opening and closing routines, including cleaning, cash-up, and setup
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Restaurant Waiter/Assistant Store Manager
Pho Thin
Melbourne, VIC
11.2021 - 04.2023
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Worked with POS system to place orders, manage bills and handle complimentary items.
Tea-rista
Gotcha
Keysborugh
07.2021 - 10.2022
Welcoming customers, informing them about specials or new items, answering questions, and accepting orders and payments.
Preparing food such as milk tea, juice and ice-blended and serving drinks to customers.
Cleaning and restocking work and dining areas, emptying trash and sanitizing equipment and utensils.
Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve drink quality.
Working as part of a fun, high-energy team.
Used critical thinking to break down problems, evaluate solutions and make decisions
Waiter
Pho Hoang
Springvale, VIC
04.2021 - 07.2022
Provide excellent customer services.
Make suggestions based on customers’ preference.
Check food or drink quality.
Take and serve noodle soup order.
Keep the restaurant clean and arrange table settings.
Cooperate and communicate with other waiters and kitchen staffs.