NANCY MAKHIJANI
Sydney,Australia
Summary
Dynamic, motivated and result-oriented leader equipped with skills and passion to partner with the business to achieve their strategic, operational and performance goals. My expertise and experience encompasses a broad range of people and culture functions including recruitment, staff engagement, workforce planning, HR policies and award interpretations, organisation development, coaching and leadership development, organisational redesigns and workplace change management. Possessing a strong passion for HR, I thrive on building professional relationships and delivering effective outcomes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Associate Director People and Culture
HEALTHSHARE NSW
06.2025 - Current
- Providing leadership and direction for the development and implementation of both operational and strategic P&C objectives. My approach is anchored on standardisation and consistency, while crucially respecting and maintaining the unique culture and environment of each Pillar.
- Delivering strategic advice, tailored solutions, and expert guidance to executives and senior management, leading the development and execution of business outcomes and ensuring effective support across all P&C domains, thereby ensuring the effectiveness of the new P&C model.
Senior Manager People and Culture
HEALTHSHARE NSW
10.2024 - 06.2025
- Provide strategic advice, operational direction, and tailored support to executives and senior management on all P&C activities, including workforce planning, talent acquisition, engagement and culture, performance and development, safety and wellbeing, and succession planning.
- Analyze data to identify areas for improvement, formulating strategic recommendations to enhance P&C processes and programs and inform decision-making.
- Lead and implement change management initiatives, continuously measuring the efficacy of P&C initiatives to ensure ongoing improvement.
- Foster strong relationships, collaborate, and influence key stakeholders to develop and execute P&C strategies, ensuring alignment with organizational goals.
- Deliver fit-for-purpose advice and strategic direction for key HR initiatives, ensuring the successful and high-impact implementation of new P&C model.
Manager Workforce People and Culture
CLINICAL EXCELLENCE COMMISSION
08.2023 - 10.2024
- Managing strategic and operational HR services ensuring a consistent approach to HR management and compliance with legislation, NSW Health policies, internal policies and procedures
- Lead and management of annual People Matters Employee Survey (PMES) including the development and implementation of agency wide action plan
- Leading the development and execution of strategic HR programs, initiatives and projects to build and enhance the workforce capability, workplace culture and staff engagement
- Oversee facilities management for the organisation and a key liaison between the agency and facilities management for all building and WHS related matters
- Coaching team members on all aspects of people and culture including managing recruitment, on-boarding and exit HR functions
- Consider trends, analyse data, conduct routine workforce audits and provide the executive team with meaningful workforce insights to improve compliance with NSW Health policies.
Human Resources Business Partner
HEALTHSHARE NSW
10.2019 - 04.2022
- Provide strategic and operational HR and IR advice and managed organisational change management ensuring alignment with industrial and legislative requirements
- Partner with stakeholders to understand business objectives and deliver efficient HR services, managing workplace matters to achieve desired outcomes.
- Develop staff capabilities through coaching and mentoring, focusing on HR, recruitment, culture, and organisational development.
- Leverage workforce analytics to inform strategic decision-making and drive business improvement initiatives across various HR functions, including industrial relations, training, performance evaluation, and employment policies
- Drive continuous workforce planning and business improvement initiatives, including guidance on a broad range of HR functions relating to industrial relations, training needs, HR initiatives, performance evaluations and employment policies
Recruitment Partner
HEALTHSHARE NSW
11.2017 - 10.2019
- Managing end-to-end recruitment process supporting the new changes within HealthShare to ensure a successful transition of new systems and processes, including identifying risks and managing them effectively
- Involved in evaluation methodologies of drafting, and grading role descriptions to ensure consistency and compliance with standards and policy
- Interpreting policy, legislations and providing expert recruitment advice to Hiring managers in alignment with the Health recruitment policy, GSE act and legislations in all areas of placements, and coordination with the HR Business partners in relation to the excess officers’ placement
- Delivery of various trainings on recruitment policy and processes, operational and system issues
- Ensure performance supports the achievement of strategic and operational goals with particular focus on achieving recruitment KPI’s per Ministry targets
HR and Recruitment Advisor - HR Services
NSW PUBLIC SERVICE COMMISSION
Sydney, Australia
06.2017 - 11.2017
- Trusted advisor to managers and business around market conditions, remunerations, performance development, challenges and expected outcomes
- Facilitate the annual People Matters survey to measure employees’ perception of the organisation
- Support staff recruitment, training delivery, and workforce and succession planning in line with business objectives
- Manage key HR tasks that included staff recruitment and selection, induction programs, legislative compliance, union and workplace agreements, training requirements, performance management and disciplinary actions
- Manage the end-to-end recruitment processes
- Providing HR policy advice and interpretation
- Identifying training needs for the business units and individual executive coaching needs
- Manage HR projects as required.
Recruitment Consultant - HR Services
NSW DEPARTMENT OF PLANNING AND ENVIRONMENT
Sydney, Australia
06.2014 - 06.2017
- Manage the end-to-end recruitment of senior executive roles including the development of advertisements, seeking the relevant approvals, shortlisting, phone screening, coordinating interviews, reference checks through to offer of employment
- Trained in providing debriefs on candidate psychometric assessments
- Partner with the business, resourcing team and HR Operations to analyse utilisation forecasts to effectively plan recruitment activities
- Advise on the assessment methods and strategies that align with client needs and role capability requirements to support the delivery of high quality recruitment processes.
Associate Director - HR and Recruitment
HEALTHSHARE NSW
- Leadership and management of a team of HR and Recruitment Business Partners, providing guidance and direction to successfully deliver on the workforce service level agreements with external to HealthShare customers, including Pillar health agencies and independent statutory organisation
- Building and maintaining robust key stakeholder relationships for effective service delivery in a business partnership model
- Provide effective people and culture strategic support and participation in business planning and strategy development to ensure People and Culture support meets business objectives
- Manage services and issues in a risk intelligent manner and in accordance with relevant legislation, regulations policies and procedures, meeting all internal, legislative, audit and Ministry of Health requirements
- Member of 3LT leadership executives, Ministry of Health Steering Committees, state- wide talent strategy committee and various other local and state-wide forums.
- Facilitated workplace change management during organisational restructuring, minimizing disruptions to employee morale and productivity.
Education
Masters - Human Resource Management
University of Technology Sydney
Sydney, NSW11.2015
Skills
- Mentor in 2024 HR Mentoring Program managed by the Public Service Commission
- Coaching and Mentoring
- Project Management
- Strategic leadership
- Analytical Thinking
- Stakeholder Management
- HR compliance
- Organisational Development
- Corporate communications
- Change management
Certification
- MERCER Certification
- Certified Practitioner on psychometric assessments - Talent Q
References
References available upon request
Timeline
Associate Director People and Culture
HEALTHSHARE NSW
06.2025 - Current
Senior Manager People and Culture
HEALTHSHARE NSW
10.2024 - 06.2025
Manager Workforce People and Culture
CLINICAL EXCELLENCE COMMISSION
08.2023 - 10.2024
Human Resources Business Partner
HEALTHSHARE NSW
10.2019 - 04.2022
Recruitment Partner
HEALTHSHARE NSW
11.2017 - 10.2019
HR and Recruitment Advisor - HR Services
NSW PUBLIC SERVICE COMMISSION
06.2017 - 11.2017
Recruitment Consultant - HR Services
NSW DEPARTMENT OF PLANNING AND ENVIRONMENT
06.2014 - 06.2017
Associate Director - HR and Recruitment
HEALTHSHARE NSW
Masters - Human Resource Management
University of Technology Sydney
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