NANCY MALIK
Sydney,NSW
Summary
Experienced CPA associate member with a keen interest in accounting and finance, possessing expertise in financial analysis, regulatory compliance, and risk management. Dedicated to leveraging accounting proficiency to drive strategic financial initiatives and deliver value in the dynamic realm of accounting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Manager
Perpetual Limited
Sydney
04.2023 - Current
- Coordinate with legal team to prepare and submit required documentation for bank account opening and liaise with banks to meet account opening requirements, including KYC and AML checks
- Ensure confidentiality and security of bank account records while providing support to the corporate trust team in client onboarding and account management
- Stay current with banking regulations and industry trends to ensure account compliance
- Foster strong relationships with banks, serving as a primary contact for addressing issues and concerns
- Select and assess banks for corporate trust accounts and manage account opening process and follow-up to meet SLAs.
Client Relationship Officer
Scotpac Business Finance
Sydney
05.2022 - 04.2023
- Deliver exceptional client service by promptly addressing queries, processing invoices, conducting risk assessments, and allocating payments
- Support client visitation program alongside Relationship Manager, enhancing client retention through prompt processing of overpayment requests and pricing reviews
- Minimize losses by vigilantly monitoring risk, promptly rectifying policy breaches, and completing thorough verifications and risk assessments in a timely manner, escalating issues as needed
- Ensure timely completion of monthly reconciliations for invoice discounting clients
- Collect and address monthly compliance items in accordance with company credit policy.
Client Servicing Officer
Aussizz Group Migration & Consultants
Sydney
12.2020 - 04.2022
- Review client documents and draft cover letters, Statements of Purpose, and Expressions of Interest and ensure adherence to immigration laws and regulations in all client interactions and documentation
- Cultivate and maintain strong relationships with clients, ensuring their needs are understood and met throughout the migration process
- Handle administrative tasks related to client servicing, including maintaining client records and preparing visa applications and coordinate with relevant authorities and immigration departments on behalf of clients.
Collections Specialist
American Express
India
08.2019 - 02.2020
- Secure payments from customers while fostering strong relationships
- Provide support to customers experiencing financial distress, negotiating reasonable repayment options in line with company policy
- Independently assist multiple customers, building trust and negotiating repayment solutions
- Process ad-hoc payments efficiently
- Create and maintain accurate daily reports on outstanding debt, tracking progress diligently.
Subject Matter Expert
Concentrix
India
07.2018 - 08.2019
- Document the proposed solutions in a clear and concise manner, including step-by-step instructions, troubleshooting tips, and any necessary configurations or settings for network or issues with customer devices and devise potential solutions and workarounds
- Conduct research to explore existing solutions, documentation, or knowledge bases and troubleshoot
- Review relevant product specifications, documentation, and resources.
Education
CPA -
CPA Australia
12-2023
Master of Professional Accounting -
Macquarie University
06-2023
Bachelor of Commerce - Accounting
University of Delhi
12.2019
Skills
- Bank Reconciliation
- Risk Assessment
- Accounts Receivables
- Client Relationship
- Credit Analysis
Certification
- Virtual Internship- PwC: Audit Job Simulation
- Virtual Internship- KPMG: Career Catalyst Audit
- SAP: ERP Essential Training
- Quickbooks: Online Essential Training
Timeline
Account Manager
Perpetual Limited
04.2023 - Current
Client Relationship Officer
Scotpac Business Finance
05.2022 - 04.2023
Client Servicing Officer
Aussizz Group Migration & Consultants
12.2020 - 04.2022
Collections Specialist
American Express
08.2019 - 02.2020
Subject Matter Expert
Concentrix
07.2018 - 08.2019
CPA -
CPA Australia
Master of Professional Accounting -
Macquarie University
Bachelor of Commerce - Accounting
University of Delhi
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