Nancy Michael
Sydney,NSW
Summary
Seeking a position in a dynamic organization where I can further progress with my career and work towards building a stronger skill set after working abroad for the past 11 years.
I am a hard-working individual looking for a challenging position where I can showcase my skills and contribute to the growth of the organization.
Overview
14
14
years of professional experience
Work History
Customer Service / Teller
BankMed Lebanon
06.2012 - 06.2018
- Handle transactions for customers, including cheques cashing, deposits, withdrawals, transfers, loan payments, cashiers cheques and opening & closing of accounts
- Identify customer needs, provide information on new products & services and direct customers to branch representatives as needed
- Reconcile cash drawers, count and package coins and international currencies as well as turning in any excess or damaged currency to head teller
- Track, record, report and store transactional information and special requests
- Provide a high level of customer service, offering answers and assistance.
Office Cashier Management/Customer Service Supervisor
Woolworths limited
02.2008 - 03.2011
- Filling in for cash office/payroll mangers across multiple stores when required and fulfilling all their required duties and responsibilities
- Responsible for opening and closing of the cash office
- Payroll clerk
- Balancing safe and ordering change
- Supervising front end staff members and delegating tasks
- Balancing office accounts at the end of the day's trade
- Frequently interact with customers and attended to their enquiries
- Responsible for the company's payable & receivable accounts
- Responsible for preparing the employees rosters
- Finalise suppliers’ ledgers.
High School Teacher
Monsif National High School, Lebanon
09.2006 - 06.2007
- Follow the curriculum to teach students Economics, Sociology and Geography.
Sales Representative
OMNI Theatre & Production, Lebanon
06.2004 - 08.2006
- Responsible for selling tickets for festivals
- Coordinating and supervising A-List events
- Assisting customers with enquiries.
Education
Certificate IV - English for Academic purposes -
TAFE NSW, Granville
12.2023
Master Curriculum in Business Management -
Antonine University, Lebanon
05.2020
Licence in Economics and Business Administration (Finance & Banking) -
Lebanese University
06.2005
Skills
- Microsoft office suite – proficient
- Languages read, write & speak: English, Arabic & French
Timeline
Customer Service / Teller
BankMed Lebanon
06.2012 - 06.2018
Office Cashier Management/Customer Service Supervisor
Woolworths limited
02.2008 - 03.2011
High School Teacher
Monsif National High School, Lebanon
09.2006 - 06.2007
Sales Representative
OMNI Theatre & Production, Lebanon
06.2004 - 08.2006
Certificate IV - English for Academic purposes -
TAFE NSW, Granville
Master Curriculum in Business Management -
Antonine University, Lebanon
Licence in Economics and Business Administration (Finance & Banking) -
Lebanese University
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