Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Nancy Phan

Browns Plains,QLD

Summary

An undergraduate Medical Laboratory student who wants to bring a hard-working spirit and professional skills towards improving the health and quality of patients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Work Integrated Learning Internship

Sullivan Nicolaides Pathology
08.2023 - 09.2023
  • Performed pre-analytical processing
  • In-house keeping and storage experienced
  • Familiar with LIS (Apollo, Unity, GUI) and operation of routine and advanced instruments
  • Experienced with High-volume Automated Biochemistry and High-volume Automated Immunoassay.
  • Sound knowledge of GLP automate track system .
  • Performed a range of biochemistry tests and QC learning
  • Observed authorising of clinical reports


Work Integrated Learning Internship

Mater Hospital - Microbiology Laboratory
02.2023 - 05.2023


  • Partnered with trainers to maintain consistency of process training.
  • Experienced with LIS
  • Pre-analytical specimen processing
  • Performed rapid test, primary isolation media, and antimicrobial susceptibility testing.
  • Able to perform analytical test with Vitek MS instrument.
  • Conduct maintainance of routine instruments and in-house keeping
  • QC check
  • Skilled at working independently and collaboratively in a team environment.

All-rounder Staff

Porkees Vietnamese Deli
10.2022 - Current
  • Developed good communication interpersonal skill.
  • Excellent in organizing and priority workload to maintain efficient and productive work.
  • Able to lead the shift and work effectively while unsupervised.
  • Maintained safe food handling standards at all times.
  • Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
  • Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
  • Offered every customer exceptional service and learned regular customers' preferences.



Waitress

Ngon Paddington
11.2021 - 03.2023


  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Can organize and prioritise workload during busy shift to maintain work flow efficiently.
  • Provide excellent customer service to assist customer with their needs
  • Able to work indigently without supervised or to be in a team.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Bachelor of Medical Laboratory Science -

Queensland University of Technology
Brisbane, QLD
11.2023

Skills

  • Leadership and delegation skill
  • Interpersonal skill
  • Effective communication skill
  • Bilingual fluency in English and Vietnamese
  • Teamwork and collaboration
  • Organization and time management
  • Working well under High-Volume environments
  • Persistency and enthusiasm
  • Intermediate typing skill
  • Managing multiple tasks
  • Detail-oriented

Referees

Tess Urbanski - Senior Supervising Scientist at the Mater Pathology - Microbiology

Email:  Tess.Urbanski@mater.org.au 


Julie Jordan - Senior Scientist at the Mater Pathology - Microbiology 

Email: Julie.Jordan@mater.org.au


Timeline

Work Integrated Learning Internship

Sullivan Nicolaides Pathology
08.2023 - 09.2023

Work Integrated Learning Internship

Mater Hospital - Microbiology Laboratory
02.2023 - 05.2023

All-rounder Staff

Porkees Vietnamese Deli
10.2022 - Current

Waitress

Ngon Paddington
11.2021 - 03.2023

Bachelor of Medical Laboratory Science -

Queensland University of Technology
Nancy Phan