Nancy Zhang
Melbourne,VIC
Summary
Reliable employee seeking customer service position. Offering excellent communication and good judgment.
Overview
3
3
years of professional experience
Work History
Customer Service (Part-time)
Blossoming Flower Art
04.2023 - 06.2023
- Service customers to purchase flowers, cashier packaging and short-haul delivery
- Assist in arranging flowers, maintain shelves and store tidiness
Foreclosure Legal Assistant (Internship)
GUANGZHOU BLUE MOON INDUSTRY Co. LTD
07.2021 - 09.2021
- Mainly involved in [Contract management system project]
Sort out contract template of contract management system, and establish bookmark of template off form; Test contract system approval process, feedback process form and approval flow logic problems - Participate in sorting and filing of 2020-2021 litigation materials and documents and receipt and distribution of latest litigation materials and documents
E-commerce Operation (Internship)
China Mobile Communications Group Terminal Co. LTD
07.2020 - 09.2020
- Project into campus promotion plan planning. Work with team from overall plan to detail preparation, communicate and cooperate in various channels, collect customer needs, establish preparatory business relationship, and exchange resources.
- Incorporated e-commerce objectives in social media platform management.
- Helped find leading online retailers and platforms to connect with consumers.
- Customized e-commerce platforms by building new products, designing landing pages and integrating new vendors
Education
Master of Science - Public Health
The University of Queensland
Brisbane, QLD06.2025
Bachelor of Science - Food Quality And Safety
Guangzhou College of Technology And Business
Guangzhou, China06.2023
Skills
- Language: Mandarin, English, Cantonese
- Strong practical ability, rigorous and methodical work, strong sense of responsibility, good communicator
Timeline
Customer Service (Part-time)
Blossoming Flower Art
04.2023 - 06.2023
Foreclosure Legal Assistant (Internship)
GUANGZHOU BLUE MOON INDUSTRY Co. LTD
07.2021 - 09.2021
E-commerce Operation (Internship)
China Mobile Communications Group Terminal Co. LTD
07.2020 - 09.2020
Master of Science - Public Health
The University of Queensland
Bachelor of Science - Food Quality And Safety
Guangzhou College of Technology And Business
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