Nandani Bhatia
Lyneham,ACT
Summary
As an organized and adaptable professional, I thrive in managing diverse priorities with a positive attitude. Eager to embrace additional responsibilities, I am seeking a challenging role in a dynamic multinational environment. I aim to contribute sincerely and employ smart work for the growth of your esteemed organization and my personal development.
Overview
2
2
years of professional experience
Work History
Barista and Customer Service Maestro
The Coffee Club
10.2022 - Current
- Crafted both cold and hot beverages with a dash of passion, elevating customer satisfaction
- Mastered the art of managing customer inquiries, resolving issues, and turning feedback into opportunities.
Creative Alchemist Digital Marketing & Back Office
Hard n Soft Consultancy
Surat , Gujarat
05.2022 - 07.2022
- Transformed ideas into digital reality using tools like Canva and Pixelr
- Illuminated brand value across social media galaxies (Facebook, Instagram, YouTube, LinkedIn, Twitter, Google)
- Navigated the realms of MS Office like a seasoned explorer.
- Planned and executed events and functions for office invitations.
- Interacted with customers via telephone or email regarding inquiries about their accounts or services offered by the company.
- Encouraged and improved cross-department internal communication.
Education
Sheth D.R. Umrigar School
Skills
- Barista-level Java Programming
- Canva, Pixelr Picasso
- Email Drafting Virtuoso
- MS Office and Excel Sorcerer
- Digital Marketing Trailblazer
- Teamwork and Collaboration
- Problem-solving Extraordinaire
- Organisation and Time Management Maestro
- Flexible and Adaptable Globetrotter
- Self-Motivated Dynamo
- Multitasking Maven
- Interpersonal Communication Maestro
- Opening and Closing Duties
- Up-Selling
- Coffee Expertise
- Cash Handling
- Exceptional Customer Service
- Team Leadership
Personal Information
Hobbies: Crafting Words, Reading Escapades, Photographic Journeys, Travel & Exploration Quests, Volunteering Ventures, Music Harmony Seeker
Languages
- English, 7.5 Bands
- Gujarati
- Hindi
Timeline
Barista and Customer Service Maestro
The Coffee Club
10.2022 - Current
Creative Alchemist Digital Marketing & Back Office
Hard n Soft Consultancy
05.2022 - 07.2022
Sheth D.R. Umrigar School
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