NANDINI DEVI MUTUM
Turner,Australia
Summary
Open for relocation, Full working rights.
I have 13 years' experience in Project and Program Management in Australia and Asia; with expertise in social enterprise projects, Government grant application, budget management, and proven analytical, problem Procurement, Recruiting, Problem-solving, and decision-making skills, including experience of analyzing data from multiple sources and making recommendations to inform strategic plans. I am highly experienced in developing go to market strategies, managing operational, financial, and business transformations within complex organizations, re-imagining product and project teams to improve operating model agility. I demonstrated knowledge of Stakeholder engagement since past 13 years with proven high-level project advisory and planning skills to support senior management. Instrumental in implementing policies, project strategic plans to improve outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Project Manager
Palladium
Canberra, ACT
01.2024 - Current
- Support Country offices to deliver strategic operational projects plans, support completion of key project tasks, manage risk and deliver to budget
- Undertake overall operations of DFAT's support unit in implementation of Australia Impact Private Sector Partnerships program across Pacific region.
- Manage, deliver and monitor several small (< $20,000), medium (<$100,000) and large projects (>$100,000) including their task orders and work packages.
- Engage and communicate with broad range of stakeholders, including scientists, academicians, gender specialists on project identification, fund allocation, budget monitoring and milestone completion.
- Support in designing TOR and draft plan including budgets and grant reporting.
Event Coordinator
University House, ANU
Canberra, ACT
07.2022 - Current
- Overseen 250+ events within 6 months including events planning booking, and promotions
- Relationship building with 450+ stakeholders both internal and external, fostering collaboration with high quality support with an estimated month on month revenue growth of 20% since sep 2022
- Efficiency in event planning, design marketing tools and produced contracts and invoices for events and monitored fee collection
- Highly proficient in Microsoft office tools and data management.
Academic Tutor
Australian National University
Canberra, ACT
05.2023 - 12.2023
- Delivered course lectures to Australian Public Servants and final year students to improve and consolidate end-to-end understanding of Evidence based management, Technology and Project Management and Marketing strategy
- Engage and collaborate with the students to solve complex business problems
- Demonstrate collaboration in-tutorial activities on developing business model canvas to upskill their strategies and reflections.
Finance Manager (Project)
National Institute of Agriculture Extension Management
India
08.2021 - 01.2022
- Business transformation and portfolio advisory to 620 new startups on grant applications under Department of Agri- Extension, Government of India
- Project advisor and consultant to the Director of Agriculture- Extension, Govt
- Of India for a US$43.6 Bn Honeybee project
- Organized 32 weekly webinar series on Project portfolio management including training and strategizing startup business model to attract government funding and grants
- Handled key administrative functions of the Incubation Unit including drafting of business reports, budget, and revenue management for the department in concurrence with the Director General, National Institute of Agri extension, Govt of India
- Instrumental in engaging 3 Government community projects in partnership with the Government of India
- Project Coordinator for India Seed Fund Scheme Project of US$17 Mn supervised by Director General and Director, MANAGE, Ministry of Agriculture, Govt
- Of India and successfully received funding approval of AUD$1.2 Mn for 3 years.
Retail Manager (Banking Project)
Axis Bank Ltd
India
04.2019 - 08.2021
- Coordinated 3 key Government projects of Department of Agriculture and Department of Sericulture, Govt
- Of India, under Corporate Social Responsibility for Axis Bank Ltd
- Branch Coordinator for the women empowerment project of Sustainable livelihood initiative on lending and operations
- Excellent understanding of grant applications and approval process and developed 120 franchise agreements for women entrepreneurs as per bank's protocol
- Conducted 10 monthly workshops engaging multiple stakeholders on project lending criteria, documentations, and post approval process
- Supervised branch operations size of AUD$10 Mn turnover with 3000+ customer base with excellent stakeholder engagement and collaboration with external partners
- Branch profitability and year on year growth at 40%
- Transformed 350 non profitable accounts into profitability within 6 months (June- Dec 2020)
- Excellent annual Branch rating for 2 consecutive years.
Operation Manager (Fintech Project)
Niyo Solutions Inc
India
10.2018 - 04.2019
- Project Coordinator for Niyo Bharat app and launched digital Niyo apps as a pilot project in 2019, for successful International and domestic money transfer and liaised with 450 workforces in North India on setting project milestones
- Improved customer satisfaction ratings to 72.6% from 43% by strategizing robust complaint management cycle and finding appropriate solutions to 4300+ salary group payroll accounts in North Region (India)
- Portfolio growth by 32% within 5 months of takeover in FY 2019 to $2.2 million US with 32000 subscribers.
Retail Manager (Banking Project)
HDFC Bank Ltd
India
09.2012 - 04.2017
- Supervised branch operations size of AUD$10 Mn US turnover with 1700+ customer base
- Sound knowledge of stakeholder engagement and collaboration with both internal and external partners
- Project Champion for Clean and Green Campaign and guided 2 literacy camps across 9 villages in 2013-2014
- Coordinator for Sustainable livelihood initiative project of the branch and collaborated with 1500 women group which includes training and post disbursement follow up
- Sound knowledge of banking project governance structure for all lending and non-lending products and services
- Turnaround a chronic loss-making branch within 9 months
- Completed 4 Satisfactory Branch Audit, 2012-2017
- Demonstrated preparation of 120+ Project reports on lending as per bank's protocol.
Education
Master of International Management - Project Management
Australian National University
11.2023
Master of Business Administration - Business Management and Strategy
University of Exeter Business School
10.2018
Skills
- Relationship management and leadership skills
- Highly reliable, self-motivated
- Strong communication skills
- Strong skills in research proposal writing
- Grant management
- Procurement,
- Budget management and effective reporting
- Ability to lead and mentor teams with diverse expertise and locations
- Effective training and facilitation skills
Certification
- Certified member of Indian Institute of Banking and Finance, India.
- Global Excellence Award, University of Exeter Business School, UK.
- Certification on Sustainable Drive in Business - Kedge Business School, France,2018
Accomplishments
- Effectively managing complex strategic institutional projects in Australia and Asia region with stakeholders across disciplines and countries including Australia, India, Sri Lanka and Nepal.
- Designed and consulted three major flagship projects of the Government of India in 2021 - Women empowerment and capacity building , Honeybee, and India Seed Fund Scheme.
- Designed and implemented innovative techniques for Private sector policy research and advocacy as a part of the Corporate Social Responsibility for the Department of Agriculture, managed by Axis Bank Ltd in 2020 catering 2000 Government employees.
- Developed and led a motivated and diverse team of portfolio officers and technical project team. Awarded grant to 35 start-ups to projects amounting US$17 Million.
Leadership Experience
- India Coordinator - Chevening alumnus UK associate.
- University of Science and Technology Meghalaya, India - Student coordinator and advisor.
- Project Consultant - Coca Cola Beverages Sri Lanka Ltd (Colombo) - Consulted sustainable strategies for Waste management under the 2030 SDG goal of Give back life. Report successfully published in the Annual newsletter of Coke in 2018.
- Participant - HOST UK, 2018
- MBA Consultant - Barclays Plc (London) - Water Management in Banking (Sustainable banking).
Timeline
Operations Project Manager
Palladium
01.2024 - Current
Academic Tutor
Australian National University
05.2023 - 12.2023
Event Coordinator
University House, ANU
07.2022 - Current
Finance Manager (Project)
National Institute of Agriculture Extension Management
08.2021 - 01.2022
Retail Manager (Banking Project)
Axis Bank Ltd
04.2019 - 08.2021
Operation Manager (Fintech Project)
Niyo Solutions Inc
10.2018 - 04.2019
Retail Manager (Banking Project)
HDFC Bank Ltd
09.2012 - 04.2017
Master of International Management - Project Management
Australian National University
Master of Business Administration - Business Management and Strategy
University of Exeter Business School
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