Well-traveled Implementation Consultant with 3+ years of overall experience and a Prince2 certified Project Manager. Competent in system analysis, project schedule creation, resource management, project planning and delivery, progress reporting, master data collecting, and support before, during, and after the go-live phase. Capable of offering end-to-end implementation solutions (starting with conception, requirement collection, analysis of business processes, GAP-FIT analysis, planning, designing, testing, configuration management, documentation, and closing in conjunction with cross-cultural teams). Satisfied only when customers successfully integrate new products and improve operations. Provides streamlined, timely operational augmentations with minimal service interruptions.
Hi, I’m
NANDITA BISWAS
Bengaluru,Karnataka
Summary
Overview
5
years of professional experience
Work History
Telstra Health
Implementation Consultant
03.2022 - Current
Job overview
- Managing the project from initiating, requirement gathering and analyzing, implementing, and training till the go-live phase
- Effectively manage action items across multiple simultaneous projects
- Taking ownership of product-related queries raised by the clients, supporting development plans with key stakeholders including product management and development
- Train the trainer, organize training materials, and provide Business Solutions
- Assisting with developing scalable and repeatable digital study implementation processes
- Identifying issues, risks, and benefits of existing and proposed solutions and outlining business impacts
- Supporting business transition and helping to establish change.
- Effectively documenting the exact onboarding processes put in place- including documenting any fixes or adjustments made during the project life cycle
Western Sydney
Technology Enabled Learning Support Officer, Business Transformation Team Leader
08.2021 - 02.2022
Job overview
- Managed (H5P) digital content and accessibility of digital collateral for Academics and
- Schools
- Transformation of content into digital technologies
- Providing technical support to the instructors and students
- Made changes to the student’s site as prescribed by the instructors
- Undertaking testing for new features and provide post implementation support
06.2021 - 01.2022
Job overview
- Lead a team of 3 in a Centre of Excellence, including managing the workflow, in uplifting enterprise-wide Knowledge, Process and Business Improvement capability
- Enterprise service management program support and strategic stakeholder engagement
- Optimize enterprise-wide workforce competency in managing service assets (Knowledge, workflow, forms, processes) including Train-the-trainer
- Facilitated Communities of Practitioners to repeat success and apply lessons learned
- Worked on WesternNow and ServiceNow platforms to deliver routine work tasks
Wipro Limited
Tech Associate
09.2018 - 06.2019
Job overview
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Maintained a clean and organized working environment to enhance productivity
- Worked well both independently and in teams
- Operated with a willingness to embrace chance and adapt strategies accordingly
- Maintained a positive attitude despite any hurdles
- Exhibited excellent self-discpline and self-management skills
- Executed determination and persistence in the face of adversity.
Education
University of Western Sydney
Masters from Information and communication Technology, Digital Futures
12.2021
University Overview
Techno India
Bachelors of computer application
08.2018
University Overview
Research Institute For Innovation And Development
Virtual Program Global Innovation And Entrepreneurship In Vietnam
University Overview
Certifications
Business Analysis Foundation, IIBAAgile Project Management, LinkedINCAPM, PMI
University Overview
Skills
- Prince2 certified Project Manager
- Analytical Thinking Skills
- Interpretation Skills
- Excellent Oral and Written
- Time Management Skills
- Strong IT skills
- ProMapp, Jira, Salesforce
- Agile Project Management
- SQL
- Power BI
- Strategy Implementation
- System Analysis
- Microsoft Office Suite
- User Acceptance Testing (UAT)
Timeline
Implementation Consultant
Telstra Health
03.2022 - Current
Technology Enabled Learning Support Officer, Business Transformation Team Leader
Western Sydney
08.2021 - 02.2022
06.2021 - 01.2022
Tech Associate
Wipro Limited
09.2018 - 06.2019
University of Western Sydney
Masters from Information and communication Technology, Digital Futures
Techno India
Bachelors of computer application
Research Institute For Innovation And Development
Virtual Program Global Innovation And Entrepreneurship In Vietnam
Certifications
Business Analysis Foundation, IIBAAgile Project Management, LinkedINCAPM, PMI
Similar Profiles
Michelle MooreMichelle Moore
Implementation Specialist at Telstra HealthImplementation Specialist at Telstra Health
Jingkai PengJingkai Peng
Junior Software Engineer at Telstra HealthJunior Software Engineer at Telstra Health
Tara LeesTara Lees
First Response Counsellor at Telstra HealthFirst Response Counsellor at Telstra Health
Cherry KapoorCherry Kapoor
Implementation Consultant at Telstra HealthImplementation Consultant at Telstra Health
Tarun MukherjeeTarun Mukherjee
Software Dev Senior Engineer at SonicWallSoftware Dev Senior Engineer at SonicWall