Nangsey Pem
Perth,WA
Summary
My name is Nangsey Pem, and I am a hardworking college student with an optimistic mindset, many great skills, and a lot of drive.I have experience dealing with crowds from my time working in a number of restaurants, where I held different types of positions. These encounters have shaped me into a outstanding abilities in food safety, customer service, and stocking inventory. I’m also a person who is reliable and organized and who successfully manages many priorities and willingness to accept more duties in order to achieve team objectives.
Overview
8
8
years of professional experience
Work History
Service Crew Member
Ugyen Wangmo
07.2021 - 05.2023
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Keeping buffets fully stocked with fresh dishes
Waitress
Sangay Khandu
02.2018 - 03.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
Grocery Clerk
Sangay Lhamo
09.2016 - 11.2019
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Kitchen Hand
Sangay Lhamo
04.2015 - 08.2017
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
Degree - Bachelor Community Services
Stanley College
Outram Street, West PerthSocial Studies Education
Losel Gyatsho Academy
Bhutan03.2022
Skills
- Customer Needs Assessments
- Safe Food Handling Practices
- Food Bagging
- Counter Sanitization
- Cleaning and Sanitizing
- Customer Service
- Food and Beverage Service
- Verbal and Written Communication
- Prepare Orders
- Clean Countertops
- Dependable and Cooperative
- Customer Loyalty
Languages
Hindi
Limited Working
Nepali
Limited Working
English
Professional Working
Dzongkha
Native or Bilingual
Timeline
Service Crew Member
Ugyen Wangmo
07.2021 - 05.2023
Waitress
Sangay Khandu
02.2018 - 03.2019
Grocery Clerk
Sangay Lhamo
09.2016 - 11.2019
Kitchen Hand
Sangay Lhamo
04.2015 - 08.2017
Degree - Bachelor Community Services
Stanley College
Social Studies Education
Losel Gyatsho Academy
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