Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
11
11
years of professional experience
Work History
Sob contractor Cleaning service
Tyre max
Jandakot , WA
09.2022 - Current
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Cultivated interpersonal skills by building positive relationships
Responded proactively and positively to rapid change
Collaborate with staff members to enhance customer service experience and exceed goals through effective client satisfaction
Detailed Cleaning service provided that matters to the client and that Compliments the business.
Maintaining and ordering stock, consumables/chemicals.
Supervisor
Southern Cross Cleaning Services
Perth, WA
01.2024 - 03.2025
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Tracked progress on projects and provided timely feedback to staff members.
Directed and supervised team of 36 employees in daily operations.
Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Trained new employees on company policies and procedures.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Acted as a liaison between upper management and staff, facilitating open communication.
Supervisor
Westralian
Perth, WA
12.2022 - 01.2024
Liaise with the Manager on a daily basis regarding current tasks, and assist in the planning of future tasks.
Ensure all assigned duties are carried out, and that resources are efficiently utilized.
Act as a communication conduit between management and staff.
Train and equip new staff with company standards and values regarding all aspects of job description applied
Maintain and control use of stock, equipment & consumables.
Actively promote Health and Safety, and report any breach directly to the Manager.
Ensure that all staff wear all appropriate PPE
Work with members of other teams as required.
Check all equipment that require replacement items as needed.
Report faulty equipment to the Manager within 12 hours of breakdown.
Ensure housekeeping standards are met and maintained in all facilities, and report shortcomings/faults to the manager
Air Craft Cabin Cleaner
Cabin Services Australia
Perth, WA
01.2017 - 11.2022
Extensive experience of cleaning, decontamination and maintenance of and supply restocking of aircraft
Sound knowledge of disinfection and cleaning practices and equipment
Commendable knowledge of Emirates, Singapore, Qatar, Virgin, South African, All Nippon, Malaysia, Malindo and Garuda Airlines and company rules and regulations
Ability to follow all given work instructions efficiently
Current Authority to Drive Airside
Current Red ASIC
Cleaned and sanitized, and maintained the aircraft
Washed, disinfected, and restocked lavatories in a proper manner
Collect dirty blankets and pillows and pack in bags ready for laundering
Utilized and maintained all assigned cleaning related equipment and supplies
Prepared and maintained work related records and reports in an accurate manner
Interpreted and complied with all company policies and procedures
Support Worker
Umbrella Community Services
Perth , WA
05.2014 - 01.2017
Helping support the elderly and families, such as helping with household tasks, personal care and paperwork
Supporting clients to pursue hobbies and interests
Helping with everyday tasks such as meal preparation, writing a shopping list and going shopping
Understanding client’s communication needs and adapting my communication to each individual, e.g sounds, tones, body language
Working with doctors and therapists to maintain consistency of support