Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Assistant
Battery World
06.2025 - Current
Assisted customers in product selection and provided detailed information on battery options.
Maintained organized sales floor, ensuring merchandise was displayed attractively and inventory was stocked.
Processed customer transactions efficiently using point-of-sale systems, enhancing overall service speed.
Collaborated with team members to achieve store goals and improve customer satisfaction metrics.
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Cafe All Rounder
Rosie's Cafe
11.2024 - 03.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Housekeeper
Saltbush Inn
11.2024 - 03.2025
Cleaned and sanitized guest rooms to maintain high hygiene standards.
Organized and restocked cleaning supplies to ensure efficient operations.
Assisted in laundry management, ensuring timely processing of linens and towels.
Reported maintenance issues promptly to enhance guest satisfaction.
Delivery Driver
Dominos
02.2022 - 11.2024
Delivered orders efficiently while adhering to strict time schedules.
Maintained vehicle cleanliness and ensured compliance with safety regulations.
Assisted in training new drivers on delivery protocols and customer service standards.
Managed cash transactions accurately, ensuring correct change and receipts for customers.
Completed on-time deliveries by choosing best and most efficient routes.
Coordinated with kitchen staff to optimize order preparation and minimize delays.
Assistant Manager
Jasmine Thai Restaurant
12.2018 - 02.2022
Directed daily operations to enhance customer satisfaction and streamline service efficiency.
Trained and mentored staff on menu knowledge and operational procedures, improving team performance.
Implemented inventory management systems to optimize stock levels and reduce waste.
Analyzed customer feedback to identify areas for menu improvement and service enhancement.
Developed strong working relationships with staff, fostering a positive work environment.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Kitchen Hand
Oceanic Bar & Grill
05.2019 - 12.2019
Maintained cleanliness of kitchen and food preparation areas, adhering to health and safety regulations.
Assisted in food preparation, ensuring timely delivery of high-quality dishes to support kitchen operations.
Operated kitchen equipment efficiently, promoting safe usage and minimizing downtime during peak hours.
Collaborated with chefs to streamline ingredient inventory management, reducing waste and improving stock levels.
Back of House Team Member
Red Rooster
07.2017 - 09.2018
Prepared and assembled food items following company specifications and safety standards.
Maintained cleanliness and organization of back-of-house areas to ensure efficient operations.
Assisted in inventory management by tracking stock levels and notifying supervisors of shortages.
Collaborated with team members to optimize workflow during peak service hours.
Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.