Sandra Wind
Darwin,NT
Summary
Motivated, Well Organized. Knowledge with Retail, Bottle-shop, Cash handling and Excellent customer service. Possess excellent self-motivation and to work under pressure. Desire to leverage industry experience, enthusiasm, and knowledge to take on new challenge in growing operation. Highly effective at anticipating and accommodating customer needs. Friendly, punctual, and enthusiastic team player.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Warehouse Picker - Packer
G&R WILLS
05.2023 - Current
- Maintained store assets with effective loss prevention strategies.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maximized storage space utilization through careful organization of products on shelves and racks.
- Enhanced warehouse efficiency by maintaining and clean and organized work area, adhering to safety regulations.
- Operated equipment such as pallet jacks, Forklift and hand trucks to move heavy boxes.
- Used hand-held devices.
Data Entry Operator
Totalweld Sales & Services
10.2020 - 08.2021
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received
- Located and corrected data entry errors and reported to management
- Entered data into MYOB system according to formatting standards
- Tracked and maintained records for customer special orders & Purchase orders
- Raised RA for short supply's/Damaged stock/ Incorrect supply/Stock orders/ Returns & warranties
- Managed workflow scheduling, data entry and accuracy verification for large data projects
- Received incoming calls
- Booked freight online with carriers for stock collection from suppliers/Returns/Warranty/Long distant customers' orders.
Warehouse Store Person
Totalweld Sales & Services
10.2020 - 08.2021
- Cleaned and maintained warehouse in compliance with WHS safety standards.
- Wrapped pallets in shrink wrap prior to loading.
- Consistently lifted materials weighing as much as 15KG
- Identified inadequate materials and faulty equipment and brought to management's attention.
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
Guest Service Agent
Club Tropical Resort
12.2019 - 05.2020
- Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention
- Delivered above-and-beyond service to guests by making ensuring of advising what services the resort had to offer
- Streamlined check-in process to decrease wait times and increase customer satisfaction
- Assisted guests with check-ins, account inquiries and any additional services needed
- Collected room deposits, fees, and payments
- Made reservations over phone and through email, recording guest information in computer system and verifying details
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
- Ran reports detailing daily guest
- Room Service
- Room maintenance logging
- Escorted interstate & International guests with our courtesy transport service.
Events Staff Member
Club Tropical Resort
02.2019 - 05.2020
- Welcomed guests and directed each person to desired party, room, or activity
- Assisted Event coordinator in achieving revenue goals set for events and catering
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations
- Handled wiping down tables, sanitizing removing trash during each shift to keep areas professional and inviting
- Maintained energy and enthusiasm in fast-paced environment
- Worked flexible hours, night, weekend, and holiday shifts
- Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote safe working environment.
Food & Beverage Attendant
Pinnacle People
04.2018 - 11.2019
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
- Sanitized dining ware and kitchen equipment according to health code standards
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
Food & Beverage Leading Hand
Pinnacle People
08.2019 - 08.2019
- Managed a team of 16 employees
- Actively listened to staff members requests, confirming full understanding before addressing concerns
- Proved successful working within tight deadlines and fast-paced atmosphere
- Offered friendly and efficient service to customers/Staff members, handled challenging situations with ease
- Implemented Daily Team talk
- Bar Stock count
- Checks of all meal quarters were as per requirements
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Monitored shelves and product cases for expired stock and discarded outdated or spoiled items
- Ensured areas were clean, trash-free in workspaces to maximize productivity and safety
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
Kitchen Hand & Food Preparation
Morris Corporation
10.2017 - 01.2018
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures
- Compiled recipe ingredients and prepared for cooks by washing, cutting, or measuring food items
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Sanitized dining ware and kitchen equipment according to health code standards.
Mine Site Cleaner
Morris Corporation
10.2017 - 01.2018
- Maintained energy and enthusiasm in fast-paced environment
- Performed cleaning of mine-site cribs, ablution blocks and Replenished stock
- Laundry assistance, wash & Dry
Minibus Driver
Kentz SNC LAVALIN
04.2016 - 05.2017
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed and maintained courteous and effective working relationships
- Transported work colleagues on & off site
- Utilized UHF/Handheld radios.
Warehouse Store person
Kentz SNC LAVALIN
08.2015 - 04.2016
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Checked packages and merchandise for damage and notified vendors
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools, and supplies
- Stocked shelves to match planogram images and instructions.
Purchasing Officer
Middy's Data and Electrical
05.2015 - 08.2015
- Maintained complete documentation and records of all purchasing activities
- Tracked inventory shipments and prepared spreadsheets detailing item information
- Recorded information, shortages, and discrepancies to keep records current and accurate
- Used MYOB to authorize and monitor purchase orders and consumables
- Purchased new products and oversaw inventory stocking and availability
- Progressed through various purchasing, warehousing, and leadership roles.
Counter Salesperson
Middy's Data and Electrical
08.2014 - 08.2015
- Provided exceptional services and pleasant shopping experiences to retail customers
- Operated EFTPOS
- Managed efficient cash register operations
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Assisted customers complete purchases, locate items, and join reward programs
- Issued receipts and processed refunds, credits, or exchanges.
Warehouse Storeperson
Middy's Data and Electrical
08.2012 - 08.2015
- Checked packages and merchandise for damage and notified vendors
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Communicated with teammates to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction
- Reviewed order slips picked products and staged merchandise to be shipped
- Entered receivable delivery dockets
- Processed receivable invoices for payments
- Raised AFC for short supply's/damaged stock or incorrect supply
- Supervised and trained new staff in performing census
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules
- Marked stock with identification tags and labels to outline information such as storage locations.
Warehouse Store person
Atom Supply
08.2009 - 07.2012
- Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received
- Used hand-held devices and computers to record and monitor inventory levels
- Picked and packed order items
- Stocked designated items on shelves, end caps and displays
- Supervised and trained new staff in performing census
- Moved pallets to and from trucks and around warehouse with forklifts & Pallet jack to stay on top of demanding schedules
- Allocated shelving for special orders.
Frontend Store Supervisor
Woolworths Supermarket
04.2007 - 07.2009
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands
- Monitored cashiers' work and balanced registers
- Processed exchanges, refunds, and team member purchases to keep cashiers focused on efficiently checking out regular customers
- Coordinated merchandising displays, signage, and sales enablement
- Answered product questions and assisted customers in selection and checkout
- Secured building for closing by completing run-through of sales, turning off electronic systems and activated alarm
- Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies
- Rectified issues with all staff departments.
Perishables & Supervisor
Woolworths Supermarket
04.2006 - 04.2007
- Perishables: Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements
- Controlled levels of damaged goods via best sorting practices implementation, reducing waste and store losses
- Unloaded, transported, and stocked merchandise with commitment to optimal freshness
- Coordinated product rotation according to expiration date and quality parameters
- Developed strong rapport relationship with customers and created positive impression of business
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Assisted on registers
- Frontend Supervisor: Scheduled workers and delegated assignments to effectively meet expected customer and business demands
- Monitored cashiers' work and balanced registers
- Processed exchanges, refunds, and team member purchases to keep cashiers focused on efficiently checking out regular customers
- Coordinated merchandising displays, signage, and sales enablement
- Answered product questions and assisted customers in selection and checkout
- Secured building for closing by completing run-through of sales, turning off electronic systems and activated alarm
- Reviewed audits and reconciled nightly sales transactions by balancing cash registers and reporting discrepancies
- Rectified issues with all staff departments.
Education
High School Diploma -
Reporoa
03.1986
Skills
- Document Management and Storage
- Written and Verbal Communication
- Multitasking and Prioritization
- Attention to Detail
- Time Management
- Discrepancy Resolution
- Data Reconciliation
- Service-Oriented
- Purchasing
- Supervision
- Warehousing
- Bar
- Excellent Communication
- Teamwork and Collaboration
Certification
- Responsible service of Alcohol
- Purchasing Certificate
- Forklift
- Responsible service of gaming
- Food & Safety Certificate 001
- Driver license with H endorsement
- Vevo TY444
- Working with children card
- White card
Additional Information
Club Tropical - Darwin, Michaela Fearn (Events coordinator), 0449902380, Middy's Data and Electrical, Lindsay Deverill (Store Manager), 89321800, Atom Supply Winnielle, Shane Staines (Former Warehouse supervisor), 0417919317, Coonawarra Defence base, Peter Reedman (Head Chef), 0405824371, Tindal Airforce Base, Erica Dibiasi (Mess Leading Hand), 0456849839, Jennifer Madsen, 0488474777, Tanese Ware, 0457383683
Timeline
Warehouse Picker - Packer
G&R WILLS
05.2023 - Current
Data Entry Operator
Totalweld Sales & Services
10.2020 - 08.2021
Warehouse Store Person
Totalweld Sales & Services
10.2020 - 08.2021
Guest Service Agent
Club Tropical Resort
12.2019 - 05.2020
Food & Beverage Leading Hand
Pinnacle People
08.2019 - 08.2019
Events Staff Member
Club Tropical Resort
02.2019 - 05.2020
Food & Beverage Attendant
Pinnacle People
04.2018 - 11.2019
Kitchen Hand & Food Preparation
Morris Corporation
10.2017 - 01.2018
Mine Site Cleaner
Morris Corporation
10.2017 - 01.2018
Minibus Driver
Kentz SNC LAVALIN
04.2016 - 05.2017
Warehouse Store person
Kentz SNC LAVALIN
08.2015 - 04.2016
Purchasing Officer
Middy's Data and Electrical
05.2015 - 08.2015
Counter Salesperson
Middy's Data and Electrical
08.2014 - 08.2015
Warehouse Storeperson
Middy's Data and Electrical
08.2012 - 08.2015
Warehouse Store person
Atom Supply
08.2009 - 07.2012
Frontend Store Supervisor
Woolworths Supermarket
04.2007 - 07.2009
Perishables & Supervisor
Woolworths Supermarket
04.2006 - 04.2007
High School Diploma -
Reporoa
Similar Profiles
Mariann HaferMariann Hafer
Patient Service Representative at Shields & Shields At Wills Eye HospitalPatient Service Representative at Shields & Shields At Wills Eye Hospital
Om PariyarOm Pariyar
Sales Associate at Wills Group Inc (DASH IN)Sales Associate at Wills Group Inc (DASH IN)
Elizabeth HayesElizabeth Hayes
Patient Care Technician at Wills Memorial HospitalPatient Care Technician at Wills Memorial Hospital
Udam AmarasenaUdam Amarasena
HEAD oF STUDENT REGISTRY & RECORDS at London School Of MarketingHEAD oF STUDENT REGISTRY & RECORDS at London School Of Marketing
Colin LeungColin Leung
Security Site Supervisor at Wilson SecuritySecurity Site Supervisor at Wilson Security