Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nanuma Tuaimeiuta

Waterford

Summary

I'm unemployed and looking for a job to help my mother, who supports a family of eight boys and five girls, pay the rent and buy food. I have excellent oral and written communication skills, active listening skills, and analytical problem-solving abilities. I'm looking for a position that will allow me to apply my current knowledge and skills to a variety of tasks and responsibilities. Improve client experiences through the use of service-oriented behaviors, comprehension of customer needs and offering personalized solutions to foster loyalty, as well as the readiness to accept more duties in order to achieve team objectives.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Polynesian Bone And Wood Carvings
09.2023 - 01.2024
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Warehouse Worker

PACCAR
06.2022 - 09.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.

Retail Worker

TYpo
01.2021 - 04.2022
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Streamlined inventory management for improved product availability and reduced stock discrepancies.
  • Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
  • Collaborated with team members to execute store promotions and sales events, driving revenue growth.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

Manor Lakes P-12 College
Melbourne, VIC
12.2022

Skills

  • Telephone Management
  • Telephone Reception
  • Till Counting
  • Belt Conveyors
  • Wrapping and Boxing
  • Cash Register Operation
  • Refund Handling
  • Customer Complaint Resolution
  • Shelving Items
  • Retail Merchandising
  • Material Safety Data Sheet
  • Loading and Unloading
  • Retail Transactions Processing
  • Barcode Scanning
  • Retail Management

Timeline

Customer Service Cashier

Polynesian Bone And Wood Carvings
09.2023 - 01.2024

Warehouse Worker

PACCAR
06.2022 - 09.2023

Retail Worker

TYpo
01.2021 - 04.2022

Manor Lakes P-12 College
Nanuma Tuaimeiuta