Organized and dependable candidate successful at managing multiple priorities with a positive attitude.I have a burning desire to establish a career in the real-estate industry and willing to undertake initial and ongoing study. Willingness to take on added responsibilities to meet team goals. Experienced individual providing high-quality administrative support and sales development to various departments in Japan and Singapore.Highly organized and detail-oriented with great multitasking and task prioritization skills.
Hi, I’m
Naoko Bolton
8/33 Hood Street, Subiaco,WA
Summary
Overview
19
years of professional experience
1
Certification
Work History
Gold Educational Tour
School Coordinator
06.2023 - Current
Job overview
- Organising student’s culture exchange programs between Local school in Perth and Japanese school in Japan for exchanges students.
- Strengthened relationships with local schools and organisations through networking and collaboration, maximizing opportunities for resource sharing.
The Japanese Association Of Western Australia
Volunteer Kimono Coordinator
06.2019 - Current
Job overview
- Assisted with special events and programs such as Perth Japan festival, visit school and college for student's experience for Japanese cultures. kimono dress up , tea ceremony etc.
- Supported engaging, fun, and smooth-running events by helping with organisation and planning.Enter basic information about your previous jobs so employers can see where you've worked.
Suzuyo Singapore Pte. Ltd.
Sales Assistant
04.2018 - 05.2019
Job overview
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Yamato Transport Singapore
Assistant Sales Manager
04.2016 - 03.2018
Job overview
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals as company want to grow more freight forwarding service and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with stakeholders to increase sales volume.
Kintetsu World Express Inc
Supervisor
04.2012 - 03.2016
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Kintetsu World Express Inc
Assistant Sales Manager
04.2011 - 03.2012
Job overview
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed and developed sales team.
- Negotiated contracts with suppliers and vendors, securing best pricing for materials, labor and equipment.
- Prepared bids and proposals to submit to clients and secure new business.
Kintetsu World Express INC
Sales Administration Manager
04.2009 - 03.2011
Job overview
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Kintetsu World Express INC
Sales Administrator
04.2007 - 03.2009
Job overview
- Collaborated with marketing department personnel to optimise strategic initiatives.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations, and education on product and service features and offerings.
Kintetsu World Express INC
Customs Specialists
04.2006 - 03.2007
Job overview
- As registered custom specialists, lawfully cleared merchandise through customs per client and government requirements especially for electronic company such as Samsung, Texas Instruments, Intel and Cisco systems.
- Calculated daily exchange rates and taxes due for goods and commodities.
- Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
- Provided expert advice on Japanese laws, describing government requirements for transporting imported goods.
Education
Hosei UniversityTokyo
Bachelor Of Business Admin. from Business Administration
03.2006
University Overview
Skills
- Administration and Reporting
- Business Analysis
- Sales Strategy development
- Negotiation
- Scheduling and Coordinating
- Office Management
- Business Administration
- Presentation Design
- Proficient with all MS Office and Google document programs
Certification
- First Aid Certificate
- Administrative Secretary proficiency exam 2nd grade
- The official business skill test in bookkeeping 2nd grade
- Registered custom specialist
- WSET Level 2
- Driver license
Timeline
School Coordinator
Gold Educational Tour
06.2023 - Current
Volunteer Kimono Coordinator
The Japanese Association Of Western Australia
06.2019 - Current
Sales Assistant
Suzuyo Singapore Pte. Ltd.
04.2018 - 05.2019
Assistant Sales Manager
Yamato Transport Singapore
04.2016 - 03.2018
Supervisor
Kintetsu World Express Inc
04.2012 - 03.2016
Assistant Sales Manager
Kintetsu World Express Inc
04.2011 - 03.2012
Sales Administration Manager
Kintetsu World Express INC
04.2009 - 03.2011
Sales Administrator
Kintetsu World Express INC
04.2007 - 03.2009
Customs Specialists
Kintetsu World Express INC
04.2006 - 03.2007
Hosei University
Bachelor Of Business Admin. from Business Administration
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