Naomi Blay
CABOOLTURE
Summary
Skilled Cafe Worker with experience in food preparation, customer service, and cash handling. Strong ability to multitask under pressure while maintaining high standards of cleanliness and product quality. Demonstrated success in fostering positive customer relationships and improving cafe operations.
Overview
18
18
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Cafe Worker
Foot in the door traning
Morayfiled
01.2025 - 02.2025
- Work placement
- Serving customers
- Taking orders
- Maintained cleanliness of workstations and dining areas for customer satisfaction.
- Prepared coffee and beverages according to customer preferences and recipes.
- Collaborated with team members to ensure smooth daily operations.
- Assisted customers with menu selections and provided friendly service.
- Stocked supplies and organized inventory for efficient workflow.
- Handled cash register transactions accurately and efficiently.
- Prepared food orders, such as sandwiches, salads, and beverages.
- Assisted in maintaining a clean working environment by sweeping floors, removing trash from bins, washing dishes.
- Greeted customers upon arrival and provided assistance with menu selections.
- Cleaned tables in the dining area before and after customer seating.
- Managed cash register operations efficiently and accurately.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
Shop Assistant
Northside convenience store
Deception Bay
01.2017 - 12.2019
- Managed inventory levels and restocked shelves efficiently.
- Operated cash register and processed transactions accurately.
- Maintained cleanliness and organization of store displays.
- Handled customer complaints and provided effective solutions.
- Followed safety procedures for handling products and equipment.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Operated the cash register to process customer purchases accurately and efficiently.
- Completed daily checklists for smooth shop operations.
Factory Worker
Ginger bread factory
Adelaide
02.2007 - 04.2008
- Operated machinery for mixing and shaping gingerbread dough.
- Monitored production line for quality and consistency of products.
- Packaged finished gingerbread items for shipment to retailers.
- Maintained neat, organized and clean work areas to avoid safety concerns or production delays.
- Sorted and packaged products to prepare for processing or shipment.
- Loaded and unloaded items from machines and conveyors.
- Followed safety protocols while operating equipment and handling materials.
Education
Certificate 3 - Early Childhood Care And Education
Ashley Institute of Training
07.2025 - 12.2025
Certificate 3 - Hospitality
Foot in The Door Traning
05.2024 - 02.2025
Gepps Cross Girls High
Gepps Cross, SASkills
- Child development
- Customer service
- Food safety
- Team collaboration
- Communication skills
- Health and safety
- Food preparation
- Sales and marketing
- Espresso machine operation
- Cash handling proficiency
- Upselling techniques
- Cafe inventory
- Order processing
- Station restocking
- Verbal and written communication
- Cooking
- Kitchen support
Certification
- Certificate 3 in hospitality
- RSA
- RSG
- Currently studying for my certificate 3 in early childhood and education
Timeline
Certificate 3 - Early Childhood Care And Education
Ashley Institute of Training
07.2025 - 12.2025
Cafe Worker
Foot in the door traning
01.2025 - 02.2025
Certificate 3 - Hospitality
Foot in The Door Traning
05.2024 - 02.2025
Shop Assistant
Northside convenience store
01.2017 - 12.2019
Factory Worker
Ginger bread factory
02.2007 - 04.2008
Gepps Cross Girls High