NAOMI BRADLEY
Twin Waters,QLD
Summary
I have significant administrative experience working in various industries including tertiary education, building construction, travel, and retail/wholesale sales. I have developed a broad range of skills in financial services and general administration enabling me to adapt and contribute to the needs of any organisation. My employers have known me to be loyal, hardworking and trustworthy while also highly capable at providing all of their finance, administration and customer service needs.
Overview
20
20
years of professional experience
Work History
Financial Services Officer
University of the Sunshine Coast
03.2017 - Current
- Key responsibilities include: Accounts payable and receivable data entry using Technology One, Coordinator of travel arrangements for staff and students at UniSC and liaising with the customer regarding their travel needs using Savi travel booking system, Monthly reporting using Microsoft excel, Providing Customer service to internal and external clients, Served as acting Team Leader in Feb/March 2020, August 2021 and August 2022, 8 weeks in 2023
Office Manager
Glen Watson Building & Design
05.2004 - 04.2014
- Responsible for the administrative management of this award winning QLD building company
- Key responsibilities included: Job quotes and client services, Accounts payable and receivable, Payroll management, OH&S compliance, Vendor and sub-contractor relationships, Contract and legal support, Office systems management, Quickbooks data entry and reconciliation
Home based travel consultant
Ucango Travel
01.2011 - 01.2013
- Managed all aspects of travel for business and personal clients
- Proficient in the use of Galileo and Sabre, the leading travel industry management software
- Responsible for managing payments and all administrative functions of a small travel business.
Travel Consultant
Breakaway Travel - Coolum
01.2004 - 01.2006
- Working in a retail travel environment I supported clients with all their travel needs
- I provided excellent customer service and assisted with the administrative duties associated with running a travel business.
Education
Skills
- Customer service and sales - Strong interpersonal skills, customer service and admin experience across a variety of industries including tertiary education, building construction, travel, and online/wholesale sales
- Office Administration - Over 20 years demonstrated experience in a variety of administrative roles for various organisations including small business management, retail travel and university administration
- Exceptional organizational and time management skills - Ability to multitask and work efficiently under pressure, always taking initiative and utilising creativity to deliver the best solutions
- Financial Management - 10 years experience with data entry up to reconciliation Management of financial accounts payable and receivable in Tech One
- Process Improvement - Created multiple new business procedures to improve productivity and performance across retail, travel and building businesses
- Proficient with computer programs - Demonstrated ability to learn specialised computer systems and programs quickly Competent in the use of Savi, SharePoint, Technology One, Microsoft Office, QuickBooks, Retail Express, Magento, Galileo and Sabre
- Professional, hardworking and trustworthy - Well presented with a positive and friendly attitude and will always do my best to deliver the desired outcome I have always had great working relationships with my co-workers and have a strong work ethic, striving to do my best and succeed at any task
Training And Qualifications
- 2003 - Certificate III Tourism International/Retail Travel - TAFE Mooloolaba
- 2000 - Teaching English to Speakers of Other Languages (TESOL) Certificate
- 1998 - Certificate 2 in Office Administration - TAFE Newcastle
References
- Sue McDonagh, Acting Director, Academic Support Unit, University of the Sunshine Coast, 07 5430 1115, smcdona3@usc.edu.au
- Jodie Riley, Project Officer, Academic Support Unit, University of the Sunshine Coast, 07 5456 5179, jriley@usc.edu.au
Timeline
Financial Services Officer
University of the Sunshine Coast
03.2017 - Current
Home based travel consultant
Ucango Travel
01.2011 - 01.2013
Office Manager
Glen Watson Building & Design
05.2004 - 04.2014
Travel Consultant
Breakaway Travel - Coolum
01.2004 - 01.2006
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