Naomi Burness
Gracemere,Queensland
Summary
Compassionate Disability Support Worker with 3 years of experience. Well-versed in helping individuals living with disabilities. Knowledgeable about providing daily living support, preparing meals and assisting with personal mobility. Motivated support worker trained in mobility assistance, personal hygiene support and housekeeping. Monitors medical conditions and focuses on comfort and emotional support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Independant support worker
Rockhampton, Qld
02.2021 - Current
- Assisted clients with personal care, such as showering and dressing.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Provided emotional and practical support to vulnerable clients.
- Evaluated and addressed individual client needs and concerns.
- Organised leisure activities for clients in the community.
- Provided emotional support to individuals with physical or mental disabilities.
- Accompanied clients to medical appointments and assisted them with their daily needs.
- Reported any incidents or accidents in accordance with company policy and procedure.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Developed strategies to help individuals cope with their disability.
- Encouraged independence by teaching skills needed for everyday life.
Kitchen Supervisor
Stanwell Power Station
Rockhampton, QLD
07.2014 - 01.2021
- Planned and managed menus for weekly offerings and catering events
- Developed and standardized new recipes to diversify kitchen offerings
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations
- Maintained optimal inventory levels and kept food costs in line with budget limitations
- Inspected freezers and refrigerators prior to each shift to check temperatures levels, verifying proper functionality
- Handled amounts of cash and card transactions daily
- Monthly cash balancing and banking
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
- Perform monthly stock take procedures for inventory stock level monitoring.
Administration Assistant
Dysart Industries
Dysart, Qld
08.2012 - 06.2014
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Collected, calculated and reported on expenditure and statistical data to inform senior management
- Monitored attendance records by taking note of staff vacation time, sick days and personal days
- Entered invoice data into company database (MYOB) and updated details, including customer contacts and delivery dates to keep information current
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Tracked time sheets and performed payroll duties
- Monthly reconciliation and BAS reporting.
Education
Year 10 certificate -
Dysart State High School
10.1997
Skills
- Food safety understanding
- First-aid and CPR
- Incident Reports
- Daily Living Requirements
- Independent Living Support
- Personal Care
- Progress Documentation
- Social Skills Development
- Client Confidentiality
- Housekeeping skills
- Client Transportation
- Mobility support
- Health meals and snacks
- Goal setting and planning
Certification
- Food handling certificate
- Food safety supervisor certificate
- Cert 3 in Individual support and disability
- Manual Handling Training
- Blue card
- NDIS workers Screening card
- First aid and CPR Certificates (up to date)
- Current open car license
- NDIS online training modules
References
- David Geddes, Outage Superintendent, Stanwell Corporation, 0457511754
- Teena Szepanowski, Support Coordinator, 0457840537
- Lisa Wyvill, Mother of client, Mount Morgan, 0439776993
Timeline
Disability Support Worker
Independant support worker
02.2021 - Current
Kitchen Supervisor
Stanwell Power Station
07.2014 - 01.2021
Administration Assistant
Dysart Industries
08.2012 - 06.2014
Year 10 certificate -
Dysart State High School
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