Naomi Claydon
Melbourne,VIC
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
5
5
years of professional experience
Work History
Master Data Team Leader
Downer
Melbourne
02.2021 - Current
- The Master Data Team Leader is responsible for employee data governance frameworks ensuring accuracy and compliance nationally
- My team is responsible for the timely and accurate set up and maintenance of Employee Records for all Downer Employees across 52 payrolls paying 32,000 Employee's on any 150 Industrial Agreements and Awards
- This includes new employees, transfers, and updates to employee details
- This is critical for the business to meet its obligations to pay its people correctly.
- Analyze data from various sources to identify areas of improvement in the department's operations using a suite of Spinifex Reports
Senior Master Data Officer
Downer
Melbourne
08.2020 - 02.2021
- Handling Escalations from the Master Data Team and resolving with reaching out to Employee or stakeholder via either email or phone call
- Providing training to the Master Data Team
- Leading Daily Team Huddles and helping Team Determine what the daily priorities are offering any assistance with prioritising where SLA’s may be impacted.
Master Data Officer
Spotless Group
Melbourne
10.2019 - 08.2020
- Set up New Employee Profile in SAP
- Maintaining Employees’ profiles, updating Name, Address, Superannuation, Bank Details ensuring that we are adhering to Service Level Agreements and being Compliant.
Skills
- Team Supervision
- Mentoring
- Coaching
- Client Service
- Quality Improvement
- Leadership
- People Management
- Service Level Agreements
- 5 years SAP Experience
- 18 Months Express HR Payroll System
- Spinifex
References
Upon request.
Timeline
Master Data Team Leader
Downer
02.2021 - Current
Senior Master Data Officer
Downer
08.2020 - 02.2021
Master Data Officer
Spotless Group
10.2019 - 08.2020
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