Naomi Dingley
Bittern,VIC
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, and attention to detail. Collaborative team player.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Labeller
Matthews Australasia
01.2021 - 02.2021
- Proved successful working within tight deadlines and a fast-paced environment
- Tedious and detailed requirements
- Fast and flexible learner
- Strong written and verbal communication.
Customer Service
Coles
08.2020 - 02.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants.
Receptionist
Ray White Langwarrin
05.2024 - Current
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Provided administrative support to staff members by handling correspondence, and filing documents.
- Enhanced front desk operations by efficiently managing incoming calls, and ensuring prompt customer service.
- Office Marketing for both office and agents
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Volunteer Coach
Ausome Hoops-Specialised Basketball camp for children with Autism
01.2021 - Current
- Oversaw and educated groups of all different ages on various different skills
- Compassion and understanding.
Bar and Food Attendant
Alba Thermal Springs
08.2023 - 06.2024
- Enhanced customer satisfaction by providing timely and efficient service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- POS ordering software system.
Waitress/Food and Beverage Attendant
Rarehare- Jackalope
01.2020 - 01.2023
- Set and enforced performance service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Organised and oversaw food service training to educate employees on various tasks, resetting tables, relaying orders to cooks and upselling food and beverages
- Experience in high-level events
- Successful in a fast-paced atmosphere
- Connecting with guests for best satisfaction.
Education
VCE Padua College
Mornington, VIC2021
Skills
- Organization skills
- Leadership & Teamwork
- Ability to work under pressure
- Time management
- Adaptability and flexibility
- Conflict resolution
- Strong verbal and written communication
- Customer/Client relations
- Office administration
Certification
- RSA VIC
- Drivers License VIC
- WWC
- First Aid
References
References available upon request.
Timeline
Receptionist
Ray White Langwarrin
05.2024 - Current
Bar and Food Attendant
Alba Thermal Springs
08.2023 - 06.2024
Labeller
Matthews Australasia
01.2021 - 02.2021
Volunteer Coach
Ausome Hoops-Specialised Basketball camp for children with Autism
01.2021 - Current
Customer Service
Coles
08.2020 - 02.2021
Waitress/Food and Beverage Attendant
Rarehare- Jackalope
01.2020 - 01.2023
VCE Padua College
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