Naomi Evans
Somerset,TAS
Summary
27 years experience in Customer Service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
23
23
years of professional experience
Work History
Online Personal Shopper
Woolworths
Burnie, Tas
01.2018 - Current
- Online Personal shopper focusing on providing the best possible products available to customers through the online platform
- Dispatch and invoice orders
- Senior supervisor of team members where required
- Understanding of computer system in regards to online ordering system
- Very knowledgeable of all daily routines within department
- Coaching and Induction of new team members
Grocery Team Member
Woolworths
Burnie, Tas
02.2012 - 12.2018
- Efficiently stocking shelves and maintaining a clean store environment
- Assisted in inventory management for optimal product availability
- Worked with team members to complete daily inventory routines
- Provide exceptional customer service, answering questions and helping customers to locate products
- Completing date checking bulletins weekly
- Completing planogram implementation
- Stocktake routines and completion
Customer Service Manager and 2ic
Woolworths
Burnie, StocktakeTas
11.2000 - 02.2010
- Eftpos/Cash Handling
- Rostering
- Team member management
- Computer Operations
- Front of store ordering
- Refunds and Customer enquiries
- Customer service
Education
Hellyer College
Burnie, TAS11-1997
Parklands High School
Burnie, TAS12-1996
Skills
- Customer Service and Assistance
- Cash register operations
- Refund handling
- Telephone Management
- Computer Skills
- Honest And Reliable
- Excellent time management
- Punctual
References
- Loretta Riley 0400325808 Former Department Manager
- Courtney Reeman 0400315351 Former Assistant Manager
Timeline
Online Personal Shopper
Woolworths
01.2018 - Current
Grocery Team Member
Woolworths
02.2012 - 12.2018
Customer Service Manager and 2ic
Woolworths
11.2000 - 02.2010
Hellyer College
Parklands High School
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