Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Naomi Gaddi

Seaford Meadows,SA`

Summary

Skilled Training Specialist highly effective in conducting personal and group training sessions focused on various topics. Enthusiastic personality with a hands-on, creative style who tailors training to each individual learning style. Ready to apply years of experience to a new challenging long-term position.

Overview

17
17
years of professional experience

Work History

Group Fitness Instructor

Tegan O'Connor Personal Training
03.2021 - Current
  • Demonstrated modified routines with regressions and progressions to meet diverse fitness levels.
  • Promoted overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant mental well-being alongside physical fitness achievements.
  • Educated members on proper movement techniques and safe equipment use to reduce risk of injury.
  • Developed creative and fun fitness classes to keep participants engaged and motivated.

Administrative Assistant

Top Gunn Gutters & Roofing
08.2016 - Current
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Processed payroll garnishments such as tax liens and child support.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Reconcile Xero for all income and outgoing expenses.
  • Manage all invoices and ensure payment is made by due date.
  • Provided excellent customer service by addressing employee inquiries about their paychecks promptly and accurately.
  • Managed employee records on database to maintain accuracy and updated information.
  • Updated employee files with new details such as changes in address or salary levels.
  • Calculated payroll deductions by accurately using Xero and processed payroll to meet preset requirements.

Training and Assessment Officer

MyBudget
03.2009 - 08.2016
  • Handled customer inquiries regarding and appointment professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Developed training handbooks, computer tutorials and reference materials.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
  • Traveled to office locations to conduct training classes.
  • Collaborated with department managers to identify skill gaps and develop targeted training interventions.
  • Coordinated administrative functions necessary to deliver and document training programs.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Coordinated with department leaders to identify training needs and develop targeted solutions.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Worked to build relationships with customers and built potential for additional sales.

Cafe Worker

Brighton Lunch Bar
04.2007 - 03.2009
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly when addressing and resolving customer issues and complaints.
  • Supported fellow team members in achieving a smooth workflow during peak hours.
  • Demonstrated proficiency in operating espresso machines and other equipment to consistently deliver quality beverages.

Education

Certificate III Early Childhood Education & Care

Seaford 6-12 School
Seaford, SA
02.2025

Skills

  • Clear Communicator
  • Class coordination
  • Equipment Setup
  • Program Planning
  • Teaching Methods
  • Time Management

Accomplishments

  • Collaborated with a small team of 3 in the development of Opening 2 new Office in Sydney NSW in 2012 for MyBudget.

Timeline

Group Fitness Instructor

Tegan O'Connor Personal Training
03.2021 - Current

Administrative Assistant

Top Gunn Gutters & Roofing
08.2016 - Current

Training and Assessment Officer

MyBudget
03.2009 - 08.2016

Cafe Worker

Brighton Lunch Bar
04.2007 - 03.2009

Certificate III Early Childhood Education & Care

Seaford 6-12 School

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Naomi Gaddi