Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Hage

Karratha,WA

Summary

Dedicated and loyal professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience

Work History

Assistant Manager

Tambrey Tavern
02.2024 - Current
  • Developed strategy to increase sales and drive profits.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Venue Manager

ALH Group
02.2019 - 01.2024
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Developed annual budgets for the venue operations, closely monitoring expenses to ensure profitability targets were met or exceeded.
  • Managed staff scheduling, hiring, and training to ensure a high level of service quality at all times.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Established positive working relationships with local authorities such as police departments and licensing boards to ensure compliance with regulatory requirements.
  • Implemented comprehensive risk management strategies to minimize potential liabilities related to health and safety regulations, alcohol service policies, etc.
  • Maintained updated knowledge of industry trends, competitor offerings, and market demands to inform strategic decisions about future event offerings at the venue.

Venue Manager

Little Ship Club
01.2018 - 01.2019

Project Support Officer

T6 Rail
01.2016 - 12.2018
  • Recruited personnel to achieve performance and quality targets.
  • Arranged internal meetings, provided supporting information and arranged catering and travel.
  • Provided administrative support for multiple projects simultaneously, ensuring smooth operations across all initiatives.

Assistant Manager

ALH Group
01.2012 - 01.2016

Education

High School Diploma -

Dakabin State High School
Dakabin, QLD
11.2006

Skills

  • Customer Relationship Management (CRM)
  • Policy Enforcement
  • Financial Management
  • Adaptability and Flexibility
  • Work Planning and Prioritization
  • Hiring and Training
  • Managing Operations and Efficiency
  • Training and Development

Timeline

Assistant Manager

Tambrey Tavern
02.2024 - Current

Venue Manager

ALH Group
02.2019 - 01.2024

Venue Manager

Little Ship Club
01.2018 - 01.2019

Project Support Officer

T6 Rail
01.2016 - 12.2018

Assistant Manager

ALH Group
01.2012 - 01.2016

High School Diploma -

Dakabin State High School

Similar Profiles

CREATE PROFILE
Naomi Hage