Naomi Hoffman

• Ensure that all operations activities are carried out in a timely and efficient manner.
• Skilled in working under pressure and adapting to new situations and challenges.
• Willingness to take on added responsibilities to meet team goals.
• Hardworking and passionate with great organizational skills
• Detail-oriented team player with strong organizational skills.
• Performing administrative tasks, answering phones, scheduling customer deliveries, etc.
• Manage day-to-day operations tasks, such as scheduling jobs, scheduling driver job sheets, Scheduling deliveries and daily bookings
• Assisted customers with questions and problems to build loyalty and cultivate lasting business relationships.
• Managing subcontractors and related expenses
• Coordinate all freight activities, including quotation, booking, documentation, data entry, shipment tracking and tracing, billing, and arranging deliveries
• Collected customer feedback and made business adjustments to improve retention and satisfaction.
• Interacted well with customers to build connections and nurture relationships.
• Develop and maintain positive relationships with suppliers and customers.
• Interacting with customers to address their concerns, answer their questions and assist them with their needs.

"I have gained extensive experience working for You Pack Removals for the last 11 years. I adapt well to all age groups and individual needs, and enjoy the diversity of
scheduling commercial and residential freight for my customers"

• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
• Greeted customers at counter to fulfill requests and answer questions.
• Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.