Naomi Holohan
Lake Illawarra,NSW
Summary
up coming hair stylest bringing foundational knowledge in hair cutting and styling. Manages time well to effectively serve customers and assist stylists. Maintains organized appointment books and smoothly flexes between telephone calls and current salon needs. Talented professional with keen eye for detail, adept in creating wide range of hairstyles that complement individual facial features .Experienced in providing high-end cosmetology services to clients in fast paced salon environment. Agile with strong attention to detail and excellent customer service skills.
Overview
4
4
years of professional experience
Work History
Wait Staff Member
Keaha S Kitchen
02.2021 - 11.2021
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Cleaner
Boab Cleaning Service
04.2020 - 02.2021
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
- Reduced cross-contamination risks through adherence to strict sanitation guidelines in food preparation areas.
- Conducted regular inspections of facilities to identify potential hazards or areas requiring attention for improved cleanliness standards.
Wait Staff Member
Ironbark Bistro
03.2019 - 11.2019
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Receptionist
Dcw Accounting
02.2018 - 11.2019
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Certificate III - Hairdressing
South Coast Academy
Shellharbour, NSW06.2024
Certificate III - Retail Management
Tafe
Shellharbour, NSW02.2017
Skills
- Order Management
- Order Accuracy
- Menu Memorization
- POS System Operation
- Professional appearance
- Attention to detail
- Cleanliness and hygiene
- Food safety understanding
- Conflict resolution
- Time management
- Positive attitude
- Reliability
- Item Promotion
- Sales Techniques
Timeline
Wait Staff Member
Keaha S Kitchen
02.2021 - 11.2021
Cleaner
Boab Cleaning Service
04.2020 - 02.2021
Wait Staff Member
Ironbark Bistro
03.2019 - 11.2019
Receptionist
Dcw Accounting
02.2018 - 11.2019
Certificate III - Hairdressing
South Coast Academy
Certificate III - Retail Management
Tafe
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