Naomi Hutton
Joondalup
Summary
University student with a passion for delivering exceptional customer service. Known for creativity, outgoing personality, excellent communication skills, and remarkable attention to detail. Deep understanding of customer service principles to effectively meet client needs and exceed expectations.
Overview
6
6
years of professional experience
Work History
Netball Umpire
Wanneroo Districts Netball Association: WDNA
06.2022 - Current
- Adhered to and enforced rules and regulations of Netball games.
- Handled disputes and resolved rule issues objectively.
- Communicated with teams, coaches, families and staff, maintaining professionalism and decorum.
- Collaborated with team members, coaches and players on goal implementation.
- Maintained positive and professional gaming environment.
- Monitored play to oversee safety of players.
- Maintained fair standards of play with close observation of participants.
Barista
Grand Boulevard Cafe
04.2019 - Current
- Fulfilled orders to exact customer specifications for optimum satisfaction.
- Received and processed customer payments.
- Prepared and served coffee, tea and hot cocoa.
- Cleaned and sanitized work areas and utensils.
- Suggested food and pastry items to complement beverage orders.
- Addressed and resolved customer issues to promote satisfaction.
- Used upselling techniques to boost order value, generating additional revenue.
- Retained knowledge of menu items to assist customers with beverage selections.
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
Education
WACE Year 12 -
Quinns Baptist College
10.2023
Skills
- Positive and Professional
- Hospitality and Accommodation
- Calm Demeanour
- Professional Demeanour
- Respectful attitude
- Reliable and punctual
- Assertive leadership
- Awareness to reactions
- Good judgement
- Excellent Decision-making
- Team Player
- Cash Register Operation
Timeline
Netball Umpire
Wanneroo Districts Netball Association: WDNA
06.2022 - Current
Barista
Grand Boulevard Cafe
04.2019 - Current
WACE Year 12 -
Quinns Baptist College
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