Naomi Linskey
Esk,QLD
Summary
Dynamic leader with a proven track record. Bright personality and a large passion for providing expert service. Adept in kitchen management and culinary expertise. Excelled in team mentoring, enhancing operational efficiency by integrating innovative technologies. Achieved significant cost savings while maintaining high food quality standards. Thrive when working in a team or as a leader. Always accepting of a challenge and love to learn new skills.
Overview
12
12
years of professional experience
Work History
Chef Manager
Nash Gallery and Cafe
11.2022 - Current
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Implemented strict adherence to food safety regulations, ensuring the consistent delivery of safe and delicious meals.
- Continuously updated knowledge of industry trends and incorporated innovative concepts into menu offerings, keeping clients engaged over time.
- Managed staffing schedules, minimizing labor costs while maintaining optimal kitchen performance during peak hours.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Improved operational processes by implementing new technologies such as digital ordering systems or advanced cooking appliances.
- Established positive relationships with local suppliers to secure fresh produce and support the community economy.
- Mentored junior chefs and provided guidance in culinary techniques, fostering a supportive team environment.
- Consistently met budgetary goals by carefully monitoring expenses and adjusting menu pricing as needed.
- Developed comprehensive menus with a focus on seasonal ingredients and regional flavors, resulting in a unique dining experience.
- Effectively managed food allergen and cross-contamination concerns, ensuring the safety of patrons with dietary restrictions.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Fostered a culture of continuous improvement within the kitchen team by providing constructive feedback and professional development opportunities.
- Spearheaded catering efforts for special events, showcasing culinary expertise and generating additional revenue streams.
Kitchen Hand
The Surfers Mistress
08.2020 - 07.2021
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
- Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
- Learned other teammates' work tasks to train as backup.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Disability Support Worker
Blue Care Network
02.2019 - 04.2020
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
Barista/ Kitchen Hand/ Waitress Supervisor
Sylvan Beach Seafood Cafe Bribie Island
02.2017 - 12.2018
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Customer Service Representative
Supa IGA Russell Island
07.2013 - 01.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Victoria Point State High School
Victoria Point, QLD11.2015
Skills
- Food safety
- Food safety regulations
- Culinary expertise
- Supply ordering
- Recruiting and hiring
- Kitchen management
- Team management
- Training and mentoring
- Inventory supervision
- Cleaning and sanitation
- Event planning
- Catering oversight
- Quality control
- Food preparing, plating, and presentation
- Staff supervision and coordination
- Coaching and mentoring
- Cost control
Timeline
Chef Manager
Nash Gallery and Cafe
11.2022 - Current
Kitchen Hand
The Surfers Mistress
08.2020 - 07.2021
Disability Support Worker
Blue Care Network
02.2019 - 04.2020
Barista/ Kitchen Hand/ Waitress Supervisor
Sylvan Beach Seafood Cafe Bribie Island
02.2017 - 12.2018
Customer Service Representative
Supa IGA Russell Island
07.2013 - 01.2017
Victoria Point State High School
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