Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

NAOMI LOAU

Cecil Hills,NSW

Summary

Im a compassionate disability support worker.My comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.

Overview

17
17
years of professional experience

Work History

MR Truck Driver

Trust Removalist
10.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Small Business Owner

Tiare Manea Floral Arrangement
05.2021 - Current

-Flower arrangements for church or events.

-Artificial flower wreaths

-Casket and standing spray arrangement

-

MR Truck Driver

FedEx
Erskine Park
06.2023 - 09.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Disability Support Worker

MMT Care
Fairfield, NSW
05.2017 - 05.2020
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.

BUS OPERATOR

TRANSIT SYSTEMS BUSES
01.2014 - 01.2019
  • Conducted routes between Liverpool and Penrith; ensuring bus was ready and prepared for daily run; skills using bus radio for communication, excellent driving skills, customer service with the public and ensuring passenger safety all times.

BUSINESS OWNER

7LOAUS PASIFIKA CATERING BUSINESS
01.2014 - 01.2017
  • Managed all aspects of business such as, all bookings, finances, administration, Event Management, HR matters, maintaining food and safety legislation and regulations.

FOOD VENDING TRUCK DRIVER

MUNCH EXPRESS TRUCK OPERATOR
01.2010 - 01.2012
  • Maintained food deliver service to industrial buildings within Wetherill Park, experience managing EFTPOS payments, cash handling, stock take, and maintaining excellent customer service and business relationships with all clients.

RECEPTIONIST AND VOLUNTARY LIASON OFFICER

INSPIRE CHURCH SADLIER COMMUNITY
01.2008 - 01.2011
  • Managing appointments, assessment of claims, ensuring foodbank preparations, referrals for help in areas of homelessness, unemployment, housing, drug and alcohol additions etc
  • Advocated for people of these backgrounds in areas of need.

Education

First Aid Certificate, HLTAID001 PROVIDE CPR, HLTAID002 PROVIDE BASIC EMERGENCY SUPPORT, HLTAID003 PROVIDE FIRST AID -

CBD College
01.2019

Diploma in Biblical Studies -

ISOM College
01.2007

Certificate 1 Community Services Aged Care -

Liverpool Salvation Army
01.2007

Biblical Studies -

Rock of Salvation Worship Centre
01.2006

Basic Computer Skills -

Fairfield Community Centre
01.2004

Professional Tennis Coach Certificate Grade 3 -

Palmerston, New Zealand
01.1994

Certificate in Food Handling Skills -

Ketesemane College
01.1991

Year 12 Higher School Certificate -

Wellington East Girls College
01.1989

Skills

  • Sound Time Management skills
  • Passionate about Advocating for people
  • Mentoring people skills
  • Disciplined and determined to complete tasks
  • Proficient in Microsoft applications
  • Dedicated to standing up and fighting for what's right
  • Sound communication skills
  • Great Interpersonal skills
  • Punctuality
  • Fast and willing learner
  • Dedication and Enthusiasm in any given task
  • Hardworking and open to further training to upskill
  • Reliable, Responsible and Trustworthy
  • Extensive experience in customer service skills
  • Extensive experience in communication skills
  • Extensive experience in advocacy skills
  • Advocating within the Community such as disability; age care; homelessness;
  • Experience in assisting with Community matters such as housing, drug and alcohol addiction
  • Strong listening skills
  • Well-developed Conflict Resolution Skills
  • Ability to work independently and as a team member
  • Excellent administrative skills

Activities

I love spending time with my family, cooking, sporting events, music, holidaying overseas, and reading.

References

  • June Simiona, Night Supervisor Co'ordinator, TRANSIT SYSTEMS SMITHFIELD, June.simiona58@gmail.com, 0405 442 636
  • Joe Mateo, Manager, TRANSIT SYSTEMS SMITHFIELD, 02 8778 5801

Timeline

MR Truck Driver

FedEx
06.2023 - 09.2024

MR Truck Driver

Trust Removalist
10.2021 - Current

Small Business Owner

Tiare Manea Floral Arrangement
05.2021 - Current

Disability Support Worker

MMT Care
05.2017 - 05.2020

BUS OPERATOR

TRANSIT SYSTEMS BUSES
01.2014 - 01.2019

BUSINESS OWNER

7LOAUS PASIFIKA CATERING BUSINESS
01.2014 - 01.2017

FOOD VENDING TRUCK DRIVER

MUNCH EXPRESS TRUCK OPERATOR
01.2010 - 01.2012

RECEPTIONIST AND VOLUNTARY LIASON OFFICER

INSPIRE CHURCH SADLIER COMMUNITY
01.2008 - 01.2011

First Aid Certificate, HLTAID001 PROVIDE CPR, HLTAID002 PROVIDE BASIC EMERGENCY SUPPORT, HLTAID003 PROVIDE FIRST AID -

CBD College

Diploma in Biblical Studies -

ISOM College

Certificate 1 Community Services Aged Care -

Liverpool Salvation Army

Biblical Studies -

Rock of Salvation Worship Centre

Basic Computer Skills -

Fairfield Community Centre

Professional Tennis Coach Certificate Grade 3 -

Palmerston, New Zealand

Certificate in Food Handling Skills -

Ketesemane College

Year 12 Higher School Certificate -

Wellington East Girls College
NAOMI LOAU