Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Lomacchio

Fernvale,QLD

Summary

Driven and detail-oriented Receptionist with a proven track record at ABS Transport, excelling in client relations and office administration. Mastered multitasking and organizational tasks, enhancing office workflow by implementing process improvements. Demonstrated exceptional verbal communication and data entry skills, ensuring efficient operation and client satisfaction. Achieved a significant increase in office efficiency through strategic scheduling and document management. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

5
5
years of professional experience

Work History

Receptionist

ABS Transport
03.2019 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Collaborated with management to improve internal processes and procedures for better workflow optimization.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Collected invoice payments, processed transactions and updated relevant records.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Con notes from clients entered into data system for processing.
  • Prepared truck manifests for the truck drivers to leave the depot.
  • Check drivers run sheets for their daily tasks.
  • Scan POD's into the data system for all of the depots to see if needed.
  • Email customers POD's.


Education

High School Diploma -

Associate Diploma in Business Catering
TAFE QLD
12.1996

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations
  • Scheduling
  • Data inputting
  • Office Administration
  • File Management
  • Mail handling
  • Multi-line telephone operation
  • Document Management
  • Clerical Support
  • Typing Speed
  • Tech-Savvy
  • Bookkeeping
  • Basic accounting

Timeline

Receptionist

ABS Transport
03.2019 - Current

High School Diploma -

Associate Diploma in Business Catering
Naomi Lomacchio