Summary
Overview
Work History
Education
Skills
Additional Information
Languages
References
Timeline
Generic

NAOMI MABIOR

Perth,WA

Summary

Result-driven Service Delivery Coordinator with proven experience in managing and coordinating all aspects of service delivery. Strengths include strong organizational skills, ability to prioritize multiple tasks simultaneously, and effective communication skills. Have consistently improved operational efficiency, reduced costs, and ensured customer satisfaction in previous roles. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.

Overview

4
4
years of professional experience

Work History

Service Delivery Coordinator

Wekare Disability Services
Booragoon, Perth
11.2023 - Current
  • Developed and implemented a comprehensive disability support system for students with disabilities.
  • Conducted individual assessments to determine the appropriate accommodations for each student.
  • Coordinated training sessions on campus accessibility policies, procedures, and best practices.
  • Performed data collection, analysis, and reporting of disability-related information to ensure compliance with applicable laws.
  • Maintained records of all meetings, phone calls, emails. related to disability services.
  • Facilitated communication between staff members regarding disability-related issues or concerns.
  • Attended meetings with other campus personnel to discuss strategies for improving services for persons with disabilities.
  • Provided guidance and assistance to faculty members in implementing accommodations and services for students with disabilities.
  • Participated in committees focused on developing policy initiatives that address the needs of people with disabilities.

Disability Support Worker

ST JUDES
, WA
01.2021 - 11.2023
  • Helped clients with hygiene, grooming, and bathroom assistance to support daily living needs
  • Prepared or assisted with meal preparation to encourage client nutrition
  • Administered medications and other treatments to maintain ongoing care plans
  • Offered activities to drive meaningful experiences for clients of various skill levels
  • Encouraged self-care to build confidence and skills for independent living
  • Executed tasks to alleviate physical discomfort and promote social connectedness, emotional wellbeing, and general health
  • Used reinforcement techniques to improve behaviors and reduce safety concerns
  • Offered companionship and support to help clients develop competencies and foster inclusion
  • Organized community-based activities to promote integration and socialization
  • Taught clients basic laundry, cooking, and other housekeeping tasks to foster independence
  • Communicated effectively, both orally and in writing, with people from varied backgrounds with diverse needs
  • Supported clients with positive advocacy and assistance to meet their routine needs and address critical issues
  • Worked with patients and families experiencing psychiatric, medical, and social problems using individual, group, and family counseling skills
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Assisted clients with personal care, such as showering and dressing.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.

Education

Cert III Individual Support

Ambition Training Institute
01-2019

Diploma of Community Services -

Industry Skills Training
Perth, WA

Skills

  • Patient evaluation
  • Counseling
  • Prioritization
  • Customer relations
  • Problem-solving
  • Multitasking
  • Training
  • Motivation
  • Verbal communication
  • Schedule Management
  • Schedule Coordination
  • Delivery Coordination
  • Incident Management
  • Professionalism
  • First Aid/CPR
  • Teamwork skills
  • Communication Skills
  • Organizational Skills
  • Continuous Improvement

Additional Information

  • Certified in First Aid
  • Work with children
  • Covid Vax
  • Police Check
  • NDIS Check

Languages

Dinka, Advanced

English

References

Will be given upon request

Timeline

Service Delivery Coordinator

Wekare Disability Services
11.2023 - Current

Disability Support Worker

ST JUDES
01.2021 - 11.2023

Cert III Individual Support

Ambition Training Institute

Diploma of Community Services -

Industry Skills Training

Similar Profiles

CREATE PROFILE
NAOMI MABIOR