Naomi MacTaggart
Barham
Summary
I am a passionate and motivated individual,with a strong focus in all areas of mental health and helping others. I am passionate about bringing a strong work ethic to anything l do.
Overview
34
34
years of professional experience
Work History
Motel Receptionist
Clubarham
07.2024 - Current
- Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
- Coordinated with maintenance staff to address any reported issues or repairs in a timely manner.
- Fostered strong relationships with local businesses offering special deals or discounts for motel guests, thereby enhancing overall guest experience.
- Promoted hotel amenities and local attractions to maximize guest satisfaction during their stay.
- Managed phone lines effectively, handling reservations, cancellations, and general inquiries professionally.
- Assisted guests with inquiries and addressed any concerns, resulting in positive reviews and feedback.
Receptionist
Clubarham
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Front of House Staff Member
Clubarham
07.2024 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Housekeeping Cleaner
Clubarham
02.2024 - Current
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
Student Support & Meal Preparation
Fernbrook School
01.2022 - Current
- During my time at Fernbrook School my role was student support along with helping prepare meals daily for the students and staff
Accounts Payable/Receivable
Rapid Roll Maintenance
01.1994 - 01.2022
- During my time at Rapid Roll Maintenance, I have been responsible for the day to day bookkeeping functions, including but not limited to ;
- -Accounts Payable
- -Accounts Receivable
- -Payroll
- -Admin & Customer Service
Various roles in customer service, Retail, Food service, Bar tending, TAB and Administration
01.1991 - 01.1994
Education
Holistic Counselling Diploma -
Health and Harmony Colleges
Brisbane, QLD12.2021
High school or equivalent -
Doveton High School
01.1991
Skills
- Communication
- Time management
- Organization
- Adaptable
- Creativity
- Flexible
- Patient
- Supportive
Languages
English
Timeline
Motel Receptionist
Clubarham
07.2024 - Current
Receptionist
Clubarham
07.2024 - Current
Front of House Staff Member
Clubarham
07.2024 - Current
Housekeeping Cleaner
Clubarham
02.2024 - Current
Student Support & Meal Preparation
Fernbrook School
01.2022 - Current
Accounts Payable/Receivable
Rapid Roll Maintenance
01.1994 - 01.2022
Various roles in customer service, Retail, Food service, Bar tending, TAB and Administration
01.1991 - 01.1994
High school or equivalent -
Doveton High School
Holistic Counselling Diploma -
Health and Harmony Colleges
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