Summary
Overview
Work History
Education
Skills
PRACTICAL SKILLS
Licences and Checks
Placements
Timeline
Generic

Naomi Mills

Bondi,NSW

Summary

I have been a dedicated Care Worker over the last 3 years with a proven track record at Bethaine Group, Geneff, excelling in compassionate care and medication management. Enhanced patient well-being and independence through personalised support and stringent safety protocols. Demonstrated exceptional time management and cultural sensitivity, significantly improving client satisfaction and outcomes.

Compassionate and reliable, equipped with deep understanding of providing emotional and physical support to individuals. Knowledgeable in basic care principles and proficient in administering daily assistance and support. Dedicated to enhancing well-being and comfort of those in my care.

Now I have completed my Diploma of Nursing, I look forward to put the skills I have gained to use and becoming a dedicated and compassionate nurse who consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Experienced with patient care, clinical support, and emergency response. To utilises effective communication and critical thinking skills to manage patient needs and coordinate with healthcare teams and maintaining patient safety and delivering compassionate care in diverse medical settings.

Overview

25
25
years of professional experience

Work History

Care Worker

Bethaine Group, Geneff
07.2021 - Current
  • As medication competent, I ensured timely administration of medication, following strict protocols to maintain patient safety.
  • Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
  • Enhanced patient well-being by providing personalised care and support tailored to individual needs.
  • Managed client's personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining their dignity.
  • Fostered a safe, comfortable environment for patients by maintaining clean and organised living spaces.
  • Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilised to prevent injuries.
  • Provided transportation services for medical appointments and social activities, ensuring punctuality and safety at all times.
  • Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
  • Collaborated with healthcare professionals to develop customized care plans for optimal patient outcomes.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Assisted with end-of-life care.

Hospitality Worker

Various Locations
01.2000 - 12.2020
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Reduced risks by maintaining clean and organised work environment.
  • Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
  • Implemented effective time management strategies during high-volume periods which resulted in reduced wait times and increased guest satisfaction.
  • Adapted to diverse customer needs, providing personalised services.
  • Improved guest satisfaction by providing prompt and courteous service.

Education

Diploma of Nursing -

North Metropolitan TAFE
Joondalup, WA
12-2024

CPR -

North Metropolitan TAFE
Joondalup, WA
08-2024

Provide First Aid -

North Metropolitan TAFE
Joondalup
09-2023

Certificate III in Individual Support (Ageing) -

North Metropolitan TAFE
Joondalup, WA
06-2021

Skills

  • Clear verbal and written communication for providing patient education, reporting on patient conditions, and maintaining accurate clinical documentation
  • Strong organisational skills for managing patient care plans, coordinating medical procedures, and ensuring seamless healthcare delivery
  • Precise attention to detail for administering medications, monitoring vital signs, and adhering to nursing protocols
  • Collaborative teamwork skills for working with multidisciplinary healthcare teams to deliver comprehensive patient care
  • Reliable time-management skills for balancing patient care tasks, responding promptly to emergencies, and meeting critical deadlines

PRACTICAL SKILLS

  • Capable of fostering inclusive practices and collaborating with individuals from diverse backgrounds.
  • Proficient in creating culturally safe environments for Aboriginal and/or Torres Strait Islander individuals.
  • Skilled in evaluating and enhancing professional nursing practices to ensure quality care.
  • Knowledgeable in assessing and interpreting physical health indicators.
  • Confident in analysing and applying client health data to support clinical decision-making.
  • Adept at navigating and complying with Australian healthcare system policies and procedures.
  • Skilled in conducting clinical assessments and contributing to comprehensive care planning.
  • Proficient in delivering, monitoring, and evaluating nursing care in various healthcare settings.
  • Knowledgeable in providing evidence-based wound management.
  • Capable of safely administering and monitoring medications and intravenous therapy.
  • Skilled in adhering to legal and ethical standards in nursing practices.
  • Competent in providing tailored care to individuals with mental health conditions.
  • Knowledgeable in delivering nursing care to individuals with acute health conditions.
  • Proficient in supporting patients with chronic health conditions through consistent care practices.
  • Skilled in providing specialised care to older adults, ensuring dignity and respect.
  • Confident in delivering nursing care in primary health care environments.
  • Capable of providing compassionate palliative and end-of-life care.
  • Knowledgeable in maintaining infection control protocols to ensure patient and staff safety.
  • Skilled in applying safe work practices in client care environments.
  • Skilled in delivering patient-centred care for individuals with dementia.
  • Capable of integrating research findings into nursing practices for improved outcomes.
  • Knowledgeable in supporting individuals with diabetes through comprehensive care plans.
  • Skilled in identifying and managing personal stressors to maintain workplace wellbeing.

Licences and Checks

  • Working with Children Check – Expires 03/08/2026
  • National Police Clearance – Happy to obtain up to date one
  • NDIS – Expires 07/08/2028
  • C-class Driver's Licence – Expires 21/08/2025

Placements

10/2023- Brightwater, Kingsley WA. Aged Care

Implement and monitor care of the older person.

05-06/2024- REACH, North Metro TAFE. Retinopathy screening and Population Health Checks

Nursing practice in the primary health care setting.

06/2024- SJOG/Hollywood Hospital, Woods Ward. Medical, Acute Care

Administer and monitor medicines.

10/2024- RPH/Bentley Hospital. Mental Health

Implement and monitor care for a person with mental health conditions.

12/2024- SJOG Subiaco, Orthopaedics/Acute Care/Monitor Diabetes

Contribute to the nursing care of a person with diabetes.

Administer and monitor medicines and intravenous.

Timeline

Care Worker

Bethaine Group, Geneff
07.2021 - Current

Hospitality Worker

Various Locations
01.2000 - 12.2020

Diploma of Nursing -

North Metropolitan TAFE

CPR -

North Metropolitan TAFE

Provide First Aid -

North Metropolitan TAFE

Certificate III in Individual Support (Ageing) -

North Metropolitan TAFE
Naomi Mills