Naomi Olsen
Disability Employment Consultant
Stirling,SA
Summary
Adept at driving client success and growth, During tenure at WISE Employment honed my analytical thinking and client engagement skills. Leveraging MS Office and interpersonal prowess, I've developed innovative strategies that foster continuous improvement. With the collaborative approach and commitment to integrity have consistently enhanced client satisfaction and business outcomes. Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Effective advisor communicates well with people of all ages and backgrounds. Excellent eye for detail enabling quick identification of areas for improvement and suggesting strategies to help businesses reach goals. Focused on introducing efficient systems and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
3
3
years of post-secondary education
Work History
Disability In Work Consultant
WISE Employment
Port Augusta & Whyalla , South Australia
09.2016 - Current
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Conducted thorough market research and analysis, providing valuable insights for client decision making.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Led cross-functional teams in execution of strategic projects, fostering collaboration and ensuring alignment with corporate goals.
- Conducted in-depth market research to identify emerging trends, enabling clients to adapt and stay ahead in competitive industries.
- Streamlined communication processes for clients, enabling more effective collaboration and decision-making.
Youth Worker
Uniting Care Wesley Port Pirie
Port Augusta, South Australia
11.2012 - 12.2016
- Utilized data-driven decision-making processes to evaluate program effectiveness regularly and adjust strategies as necessary for continuous improvement.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Contributed to development of individualized plans to support youth goal achievement.
- Collaborated with parents, teachers and professionals to drive youth program outcomes.
- Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
- Engaged young people in discussions about mental health, leading to increased awareness and access to support resources.
Youth Worker
Port Augusta Youth Centre
Port Augusta, South Australia
02.2015 - 11.2016
- Utilized data-driven decision-making processes to evaluate program effectiveness regularly and adjust strategies as necessary for continuous improvement.
- Managed and led activities promoting growth in mental, emotional, and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
- Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
- Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
- Supported and mentored students in developing skills to become successful in community.
- Assisted in identifying and reducing barriers to youth engagement and development.
- Provided key emotional support to special needs youth.
- Engaged young people in discussions about mental health, leading to increased awareness and access to support resources.
- Trained new staff and volunteers in youth work best practices, ensuring high-quality support and services.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Ensured program compliance with all local, state, and federal regulations through consistent record-keeping and reporting practices.
- Contributed to the organization''s strategic planning efforts by providing valuable insights into youth trends and emerging best practices in the field.
- Facilitated conflict resolution sessions among youth, promoting understanding and respect within community.
Mental Health Case Manager
Uniting Care Wesley Port Adelaide
Whyalla, South Australia
01.2006 - 11.2012
Residential Youth Care Worker
Whyalla Youth Homeless Shelter
Whyalla, South Australia
12.2003 - 01.2006
Youth Worker
TAFE SA
Whyalla, South Australia
02.2003 - 12.2003
Youth Justice Worker
Families SA
Whyalla, South Australia
02.2002 - 01.2003
Postal Worker
Australia Post
Whyalla, South Australia
01.1999 - 01.2003
Commercial Cleaner
Alert Cleaning Services
Whyalla, South Australia
02.1993 - 01.1999
Education
Diploma in Community Services - Community Health Services
TAFE SA
Whyalla, SA 04.2001 -
Diploma in Couseling - Counseling
TAFE SA
Port Pirie, SA 04.2001 -
Certificate IV - Youth Work
TAFE SA
Whyalla, SA 01.2006 - 12.2006
Certificate IV - Mental Health Services
TAFE SA
Whyalla, SA 01.2008 - 12.2008
Certificate IV Community Services - Community Health Services
TAFE SA
Whyalla 01.2006 - 12.2006
Skills
Problem-Solving
Languages
German
Elementary
Interests
Gardening
Home Renovations
Accomplishments
Operation Flinders
Additional Information
Referee:
Rebekah Berry
North Country Manager
WISE Employment
Paul Templer
Senior Case Worker
Career Employment Group
Angela Sunman
Manager
Rivers Store
Timeline
Disability In Work Consultant
WISE Employment
09.2016 - Current
Youth Worker
Port Augusta Youth Centre
02.2015 - 11.2016
Youth Worker
Uniting Care Wesley Port Pirie
11.2012 - 12.2016
Certificate IV - Mental Health Services
TAFE SA
01.2008 - 12.2008
Certificate IV - Youth Work
TAFE SA
01.2006 - 12.2006
Certificate IV Community Services - Community Health Services
TAFE SA
01.2006 - 12.2006
Mental Health Case Manager
Uniting Care Wesley Port Adelaide
01.2006 - 11.2012
Residential Youth Care Worker
Whyalla Youth Homeless Shelter
12.2003 - 01.2006
Youth Worker
TAFE SA
02.2003 - 12.2003
Youth Justice Worker
Families SA
02.2002 - 01.2003
Diploma in Community Services - Community Health Services
TAFE SA
04.2001 -
Diploma in Couseling - Counseling
TAFE SA
04.2001 -
Postal Worker
Australia Post
01.1999 - 01.2003
Commercial Cleaner
Alert Cleaning Services
02.1993 - 01.1999